Some Services Might be Missing.

[CrilAR]

Here is the thread i made which was unanswered but yet some volunteers came up with their ideas.
https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/IGCC-Error/m-p/1737929

Now i saw a guys answer telling me to check if the services were all available. As i mentioned in the previous thread (in the link) there were some missing. Now i question if those services are actually a must to have? 

[CrilAR]

Hi Brenz, 

Soo to answer you questions first of all i'm using the Intel Graphics Command Center (Beta) version 1.100.1300.0

The exact setting i'm using for DayZ is shown in this screenshot. The settings goes same for every game. 




I recently downloaded IGCC again to test so these 4 files are all i have. But i have to question why Intel has this compatibility issue with the sharpening setting? While AMD's sharpening was just able to fit in everywhere. I was just able to turn it on then i was able to see the effect on everywhere including desktop and non-windows videos. Why Sharpening is not a Global Setting but a game to game setting which makes things quite hard i believe.

[CrilAR]

Hi Brenz, 

Soo to answer you questions first of all i'm using the Intel Graphics Command Center (Beta) version 1.100.1300.0

The exact setting i'm using for DayZ is shown in the screenshot i attached below. These settings go same for every game. And i use no global setting from IGCC.

I recently downloaded IGCC again to test so these 4 files are all i have. But i have to question why Intel has this compatibility issue with the sharpening setting? While AMD's sharpening was just able to fit in everywhere. I was just able to turn it on then i was able to see the effect on everywhere including desktop and non-windows videos. Why Sharpening is not a Global Setting but a game to game setting which makes things quite hard i believe?

[CrilAR]

May i know why my messages are getting removed? Am i doing something wrong? Please mail me.

[CrilAR]

Okay so somehow this thread was bugged and everytime i opened it my messages were seem to be gone. I'm sorry for the inconvinience. Please continue accepting the 2nd reply of mine since i think i gave more details on that. 

[Kevin-Foster]

It looks like you're addressing a question about missing services for your Intel Arc discrete graphics setup. From what you've described, those services might not be strictly necessary, but they could enhance functionality or stability, depending on the specific configuration or error you're experiencing. It’s always a good idea to double-check if the services listed are required for the features you need, especially if the error persists. Sometimes, even optional services can have a significant impact on performance or driver compatibility.

[JohnM_Intel]

Hello CrilAR,

Thank you for providing the requested information, as it helps me review this concern properly.

Regarding your question about the sharpening comparison between AMD and IGCC, this will need to be replicated internally for accurate testing. I appreciate you sharing this information, and please allow me some time to check this in our laboratory.

Regards,

John M.

Intel Customer Support Technician

[ArchieD_Intel]

Hello CrilAR,

I'm currently investigating this issue and will update you as soon as possible. Thank you for your patience and understanding.

Regards,

Archie D.

Intel Customer Support Engineer

[ArchieD_Intel]

Hello CrilAR,

Thank you for your patience while I investigated this issue. After conducting a comparison test with third-party graphics cards, I can confirm that our performance is consistent and working correctly. Please refer to the comparison images below:

Arc B580:

Arc B580

RTX 4060:

Based on this analysis, I can confirm that the Image Sharpening feature is functioning properly and delivers performance comparable to third-party GPUs.

If you have any questions, please let me know.

Regards,

Archie D.

Intel Customer Support Engineer

[CrilAR]

Well hi,

Nvidia offers atleast a visible difference but Intel doesn't come nearly close to NIS filter. Atleast you could see a bright white line on the collar of his jacket while Intel has no difference at all. While IGCC info button shows us a very different image. I Couldn't call this any useful while B580 doesn't has any effects on this sharpening in a very basic driver. Also not offering a driver sharpening to arc drivers while they have incredible effects on increasing visual quality in a crucial way having effects such as making the general youtube,instagram,twitch videos quality offer a such high quality or just itself taking the XeSS's all blurry effects away and also while not every game offers a visual improvement with xess or fsr sharpening people often use such 3rd party alternatives as ReShade but it is banned in some games or it could make you banned in some games and it is very risky. A very qualified company shouldn't let players down with not even able to accomplish a basic task while amd and nvidia offers this. This is not a "suggestion" because of how igcc shows there's an very visible difference between sharpening high or off in its info card. So make that sharpening thing in IGS video section a nice option that when its enabled it would be effective on monitor itself. Not the game. The monitor. The whole screen as it is what amd did. But still of course, making it happen game to game is also a solution but a bad one. IGCC isn't working and the reference photos you showed Mr.ArchieD does indeed prove IGCC isn't enough to supply what it is promising. Please fix it and i'm just suggesting a way to fix it. But a fix is not a suggestion, it is a must. Thank you.

[ArchieD_Intel]

Hello CrilAR,

Thank you for your feedback. I will be checking this and will update again.

Regards,

Archie D.

Intel Customer Support Engineer

[ArchieD_Intel]

Hello CrilAR,

Again, thank you for your detailed feedback regarding Intel's image sharpening capabilities and driver features. I understand your concerns about the visual quality differences you've observed compared to competing solutions.

Image sharpening is a post-processing technique that enhances perceived clarity by adjusting contrast along edges. While our implementation follows these technical principles, I acknowledge your observation that the visual results may not meet your expectations compared to other solutions.

I understand your frustration regarding:

• The lack of system-wide sharpening options in Intel Arc drivers
• Limited effectiveness of current IGCC (Intel Graphics Command Center) sharpening features
• The need for monitor-level sharpening similar to AMD's implementation
• Concerns about XeSS blurriness in certain scenarios

Please note that we can only tackle 1 issue per thread. Kindly specify what issue should be tackled on this thread? for the other concerns, please create a separate thread. 

Regards,

Archie D.

Intel Customer Support Engineer

[CrilAR]

All of those mentioned lead to an only matter, bringing back sharpening in an old amd like method that effects your whole monitor. But this would be a suggestion so i couldn't let it slide that easily. So i have to ask for IGCC sharpening feature working as it is shown in the info card. It is currently not running in the way it is shown to us. Please fix it.

[ArchieD_Intel]

Hello CrilAR,

Thank you for your patience throughout this investigation.

Through comprehensive replication testing, we have confirmed that the IGCC sharpening feature is working correctly as designed. Our internal testing demonstrates that:

• The sharpening filter does apply visual changes when properly implemented
• The effect works on the whole screen/monitor as designed.

You mentioned wanting "sharpening in an old AMD like method that effects your whole monitor." Our testing confirms that IGCC sharpening already implements whole-screen functionality exactly as you described. The visual comparison images we provided earlier demonstrate this working correctly.

The IGCC sharpening feature is functioning as intended and as advertised in the info display. While you may find the visual impact less pronounced compared to other implementations, the feature is working within its design specifications.

With this in mind, please keep your graphics drivers to be updated and visit our Intel Newsroom for any new updates.

I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored. Thank you for bringing this to our attention.

Regards,

Archie D.

Intel Customer Support Engineer