Visual Artifacts on chrome

[Stormtrooper]

Hello. Whenever i´m using chrome with my asrock b580 challenger, i get some artifacts on the buttons to minimize and maximize the screen if i pass the mouse close to them. If i disable hardware acceleration it stop from happening. This does not happend with my previous gpu. I have tested 3 or 4 versions of the drivers but it happens with all of them. The rest of my system is windows 11 with a ryzen 5 5600x cpu and 32 gb of memory.

Thanks in advance for your help on this. Its nothing serious, but its annoying as hell   

[VonM_Intel]

Hello Stormtrooper,

Thank you for your update and for taking the time to carry out all the troubleshooting steps that were suggested. At this point, I will need to conduct additional research on this issue to better understand what might be causing the behavior you are experiencing. Once I have gathered more information or updates from my side, I will make sure to post an update in this thread as soon as possible. 

 Additionally, @gasoline @Zalim @Ronald3 , I completely understand the concerns you have shared and I truly empathize with the issues you are facing as well. However, to ensure that each case receives proper attention and accurate troubleshooting, I kindly ask that you create a new thread for your specific issue. This will allow us to focus on your individual system configuration and provide you with more effective assistance.

Thank you again for your patience and cooperation.

Best regards,

Von M.

Intel Customer Support Technician

[Zalim]

Hello Von M.

Why create similar threads if the problem is the same?
I think that's why this site exists as a forum, so people can share their thoughts with each other and with you.
Isn't that right?

Best regards,

Zalim

[ArchieD_Intel]

Hello Stormtrooper,

I will be looking further into this issue and will update you as soon as possible.

Hi Zalim, thank you for contributing to the discussion. While community members are welcome to share their experiences, I'd kindly recommend creating a separate thread for your specific issue. This allows us to provide focused assistance tailored to your unique system configuration, as different setups may require different troubleshooting approaches.

Thank you for your cooperation and understanding.

Best regards,

Archie D.

Intel Customer Support Engineer

[gasoline]

With the latest driver 8626, everything is the same, nothing has changed.

[Stormtrooper]

Yes. With mine too. The problem remains, unfortunately.

[George_Intel]

Hello Stormtrooper and other community members,

I will be providing support for this issue moving forward. I have been able to replicate the issue consistently on the latest drivers as well.

The issue has been escalated and I will keep you posted on any updates.

[gasoline]

There is still no solution to the problem.

[George_Intel]

Hello gasoline,

You are correct, the issue is still under investigation to determine the root cause.

Appreciate your continued patience.

Best Regards,

George

[gasoline]

Excellent, George.
Thanks for your reply.

When you remain silent, we don't understand what's going on.
Is anyone addressing this issue?
But after receiving a response, it becomes clear that the investigation is ongoing.

[George_Intel]

Thank you gasoline for your feedback.

I will keep this thread posted on any updates, when they are available.

Best Regards,

George

[Stormtrooper]

Thank you for keep us updated.

[George_Intel]

Hello @Stormtrooper ,

Just letting you know that there are no updates, but I will continue to keep you apprised if anything changes. 

Thank you for your continued patience

Best Regards, 

George