Hi AsterCrash,
Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:
- Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
- When did the issue start? Was it after a specific driver update or game patch?
- What are the troubleshooting steps that you tried so far?
- Is the Resizable Bar enabled?
- Have you used DDU to completely remove all residual drivers and installed a new one?
- Have you tried adjusting the graphics settings?
- Could you provide a screenshot of your in-game display and graphics settings?
- Which gaming platform did you use to download the game?
Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.
If you have any questions, please let us know. Thank you.
Best regards,
Archie D.
Intel Customer Support Technician
