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dwm.ex high usage - Intel Arc A770

TripleX
Beginner
974 Views

Hi,

 

I posted before about a League of Legends issue, you could take my info from there.

 

I'm experiencing with the latest drivers a high usage dwm.exe process, which render my computer slow in windows and in games.

 

Attached is the Intel report.

 

It is happening very often now.

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3 Replies
JedG_Intel
Moderator
899 Views

Hello TripleX,

 

Thank you for posting at Intel Community Forum.

 

Based on the SSU logs, it seems that the driver your Arc A770 is outdated. Please try the recommendations below.

 

1. Download the latest driver 32.0.101.6078_101.5736 here

2. After downloading the latest driver, please use DDU

 

Additionally, you also reported this issue on your ongoing thread here. To avoid confusion, please use that thread moving forward.

 

Thank you so much!

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
840 Views

Hello TripleX,

 

I wanted to check if you had the chance to review the recommendations I shared. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
775 Views

Hello TripleX,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


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