error

[shlomo1]

intel® Arc™ & Iris® Xe Graphics - Windows end white error there not enough specs on the disk

Installation failed with error code 1.

helping me

[RobbieR_Intel]

Hello shlomo1,

Thank you for reaching out. I understand that you are encountering an installation failed with Error Code 1.

Please answer the following questions:

• When did the issue happened?
• What graphics driver version you are trying to install?
• Please provide a picture of the Error Message

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

I look forward to your reply!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello shlomo1,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello shlomo1,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best Regards,

Robbie R.

Intel Customer Support Technician