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Hi everyone! After buying it, I ran into performance issues and constant crashes in my favorite game, Path of Exile.
On Vulkan, you can only play for a few seconds on maps—almost immediately there's an error and the game closes without any error message, it just shuts down.
On DX12, performance in the city immediately drops by 30-40 percent, crashes are less frequent, but it still constantly and randomly kicks me out, mostly during location loading. I don’t even want to talk about DX11, the performance there is at the level of my old GTS 450...
My configuration is as follows:
CPU: AMD Ryzen 5 5600X
GPU: ASRock Arc B580 Challenger 12GB OC
RAM: Corsair Vengeance LPX 32GB Kit, DDR4-3600
SSD: fanxiang 512GB NVMe SSD, PCIe Gen3, 3200MB/s
Win 11 ver. 25H2
The latest version of the driver is installed (it is also worth noting that it is impossible to install the drivers without getting 'Error 1')
For a clear example, I will add two gameplay videos. I also want to note the unpleasant flickering of the monitor in busy scenes, as if the screen turns off for a millisecond.
1. https://youtu.be/x4PPYGSLREc?si=2SyyCWclnI1DAPaX In the first video, a simple map is running, which, in theory, should give at least 100 FPS (I would be fine with 60).
2. https://youtu.be/LhcuEK7-2XY?si=cmGkvnuAJOpUyGxt In the second video, a classic high-level map is running, not heavy and not light in terms of load. But here, there are already steady 5-10 FPS in groups of monsters.
I would also like to note the large number of performance complaints on the game's own forum; I can provide links upon request.
I would be very grateful for a response, thank you
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the same thing with Path of Exile
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Hi afsdsome,
Thank you for testing with driver version 8250 and providing the updated CapFrameX data from Cyberpunk 2077. I understand how frustrating it must be that the crashes are still occurring every 5 minutes despite the driver update.
The consistent crash timing across different games suggests we need to look deeper into the configuration and settings that might be contributing to this stability issue.
Could you please provide the exact game settings you're using in Cyberpunk 2077?
This information will help me analyze whether certain settings combinations might be triggering the stability issues you're experiencing with your Arc B580.
Best regards,
Dean R.
Intel Customer Support Technician
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