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Hi Umake,
Пожалуйста, имейте в виду, что я могу поддержать вас только на английском языке. Я использовал инструмент веб-перевода для перевода этого ответа, поэтому может быть неточный перевод.
Thank you for posting in the Community!
I would like to know the quantity of displays you are using.
Check BIOS/UEFI Settings: Make sure your motherboard's BIOS/UEFI is up to date. Sometimes, BIOS updates include improvements for power management. Additionally, check the BIOS settings to ensure that power-saving features are enabled.
Power Plan Settings: Adjust your operating system's power plan settings. On Windows, you can go to Control Panel > Power Options and select a power plan that prioritizes energy savings.
For more information how to optimize power consumption with your Intel Arc Graphics Card, please see the link for reference:
High Power Consumption when Intel® Arc™ Graphics Card is...
Best regards,
Dean R.
Intel Customer Support Technician
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I use 1 full hd monitor with 180Hz resolution. I updated the BIOS to the latest version and set energy saving settings, but the consumption of the stock video card remained the same.
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Hi Umake,
I would like to know when this issue has started. Was this working before or it occurred after updating the BIOS?
Best regards,
Dean R.
Intel Customer Support Technician
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This happened after purchasing a video card.
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Hi Umake,
Could you please ask what your expected consumption is and what software you use to monitor it? Also, could you provide the SSU logs for further checking?
To better understand your system's configuration, I kindly request that you download the Intel® System Support Utility for Windows* software.
You can find the download link here:
- Intel® System Support Utility for Windows*
- Here's a quick guide on using the Intel SSU:
- Download and launch SSU.exe.
- Check the box for "Everything."
- When the scanning is complete, click "Next."
- Click "Save."
- Please send the saved file to us.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi Umake,
This is noted and thank you for providing the logs. Can you provide a screenshot as well of the power consumption of your Graphics Card?
Best regards,
Dean R.
Intel Customer Support Technician
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Intel® Graphics Software Application
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Hi Umake,
Thank you for getting back to me. I wanted to let you know that I've received your inquiry and am currently investigating it internally. Please bear with me as I work to find a resolution for your request. I'll get back to you as soon as I have the necessary information.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi Umake,
To achieve optimal power consumption for most supported configurations, please follow these steps:
BIOS Configuration:
- Allow OS controlled ASPM:
- Set Native ASPM to Enabled.
- Enable PCI Express root port ASPM:
- Select L1 Substates.
If you're unsure where to locate these settings, consult your motherboard manual or contact your motherboard's manufacturer, as different manufacturers may use different names for the same setting.
Windows Power Settings:
- Go to Start > System > Power & sleep.
- Click on Additional power settings.
- Select your preferred plan and click on Change plan settings.
- Click on Change advanced power settings.
- Look for PCI Express.
- Click on the + sign next to PCI Express to expand the options.
- Click on the + sign next to Link State Power Management to expand the options.
- Select Maximum power savings as the setting using the drop-down menu.
- Click Apply and then OK.
Thank you for your cooperation!
Best regards,
Dean R.
Intel Customer Support Technician
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Hi Umake,
I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.
Best regards,
Dean R.
Intel Customer Support Technician
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All of the above did not help to get rid of the problem.
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Hi Umake,
I will further check into this and get back to you once I have the necessary information for this.
Best regards,
Dean R.
Intel Customer Support Technician
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