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Trevor_Sullivan
Beginner
48 Views

DTK Commander Tool Bug

Hello,

Here is a bug I've encountered in the DTK Commander:

1. Open AMT Commander and connect to AMT client (AMT version 3.2.3)
2. Select Intel Management Engine tab
3. Open the user accounts page
4. Add a new account and select ALL permissions
5. An error message will appear

********** 3/20/2009 7:50:55 AM
System.NullReferenceException: Object reference not set to an instance of an object.
at ManageabilityStack.AmtSecurityAdmin.UpdateUserAclEntry(AmtUserAcl userAcl)
at ManageabilityStack.AmtSecurityAdmin.ResetUserAclEntries(AmtUserAcl[] newUserAcls)
at ManageabilityCommanderTool.Panels.ComputerPanel.setUserAccountsButton_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

I believe this error message is a result of the AMT 3.x platform lacking certain functionality (eg. disk encryption), and the UI isn't smart enough to catch this scenario. It's just my best guess though ... I haven't stepped through any of the C# source code in Visual Studio yet.

Thanks,

Trevor Sullivan
Systems Engineer
OfficeMax Corporation
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1 Reply
Andrew_S_Intel2
Employee
48 Views


Trevor,
Did you also submit this (along with the exceptions.txt log file, assuming it exists) to the support e-mail Tim mentioned previously (support_dopd_swe@intel.com)? That should help them get the ball rollling on supporting this. I'll also let Tim know about this as well.
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