- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
hello
i have a problem with my ASUS V1S, it was working and all was fine, and then suddenly it started to make problems,
i noticed that the fan was working now all the time, so i updated the
BIOS to newsest 301AS and all other drivers, now the fan works better,
but i noticed performance dropdown (a graphic application was running
100frames (max), now only 30~64)
and i get the Intel ME error during boot and windows tells me :
Error |
|
Symptom: |
|
Cause: |
A device has a configuration problem that prevents it from starting properly. |
Details: |
The device, Intel Management Engine Interface, cannot start properly. It may not have the correct driver installed or may be experiencing a hardware failure. The Plug and Play ID for this device is PCIVEN_8086-DEV_2A04-SUBSYS_15871043-REV_033-11583659-1-18. |
Resolution: |
1. Verify the correct driver is installed. |
2. Try updating the drivers using Windows Update. |
|
3. Check with the manufacturer for an updated driver. |
|
4. Attempt to uninstall and then reinstall the device using Device Manager. |
|
Related: |
|
----- |
|
Symptom: |
|
Cause: |
A device is disabled preventing it from working properly. |
Details: |
The device, Intel Active Management Technology - SOL, is disabled. If this device is no longer used it may be intentionally disabled. The Plug and Play ID for this device is PCIVEN_8086-DEV_2A07-SUBSYS_15871043-REV_033-11583659-1-1B. |
Resolution: |
1. Determine if you need the device. |
2. If you need the device, enable it in Device Manager. |
|
3. If you do not use the device it can be left disabled. |
|
Related: |
|
if i try to reinstal the drive for Intel Management Engine Interface from http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/14617/eng/HECI_AllOS_3.0.30.1086_PV.exe&agr=N&ProductID=2887&DwnldId=14617&strOSs=All&OSFullName=All%20Operating%20Systems〈=deu
it tells me : The system doesnt meet the minimal requirements to install, setup will abort
i was also seeking help here http://communities.intel.com/thread/1299?tstart=0
what should i do? i dont want to open the nb and manipulate with hw (i would lost my warranty), and would it help either? what did cause this?
thank you
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
It seems that your system is not properly configured for Intel AMT. Here is a document which will help you to do this.
Also, Which Motherboard are you using? Here is a link that shows a list of all the Motherboards that go with Intel VPro systems. You can select your motherboard and install all the drivers from that link.
http://www.intel.com/products/desktop/motherboard/executive.htm?iid=mbd_main+executive
Thanks,
Sree
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
how do i get to know what my motherboard is, i know i have just "Mobile Intel PM965 Express Chipset"
thats my nb :
http://1toppc.com/Merchant2/merchant.mv?Screen=PROD&Product_Code=V1S-B1
i also cannot install the driver i have from my manufacturer, not even the newest driver from the intel page
thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Petis,
From the information you have provided so far, it sounds like the BIOS upgrade did not go fine. I encountered this kind of situation before and reflashing the BIOS helped me. First thing, before the OS boots up, the ME sync messages should not see any errors.
After BIOS POST, once you enter into OS, you have to make sure that the drivers (MEI, LMS etc) match the version of AMT firmware that was distributed in the BIOS. You need to work with ASUS to find out what AMT version of FW they have in there and where you can get the matching drivers for the OS. If the BIOS does not sync ME device properly, then you will see the errors in the OS also.
Let us know how things proceed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
http://support.asus.com/download/download_item.aspx?product=3&model=V1S&SLanguage=de-de
in my BIOS, tehre is an option Unconfiguring AMT [enabled/disable], do you have experience with that?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
after i install the drivers, all writes ok, but after reboot, it looks like this
http://politea.sk/tmp/Zwischenablage03.jpg
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Did you enable AMT in the Bios?
Also, the ASUS page that you had provided doesn't show any AMT specific drivers. Did you try contacting them?
Thanks,
Sree
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This thread is 13.5 years old. Start a new thread.
Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So, you do not want to start a new thread, eh?
You ME problem is caused by a botched bios update. Contact your motherboard/system manufacturer for support on correcting their bios update.
Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I alreaady told you how to fix it. You must contact the manufacturer of your motherboard/system and ask them to help you correct problems with their bios install. So, if your system is made by HP, or Dell, or if your motherboar is made by ASUS or Gigabyte (for example), you must contact them for support.
Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It is the bios that installs the ME. Unless the board is an intel board, or the system is an intel system, contact the board/system manufacturer for support WITH THEIR BIOS as I have told you three times now.
Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You do not seem to follow instructions very well. I asked you to start a new thread instead of using a 13+ year old thread. I told you three times what to do to correct the problem. Now, you want to talk to the owner, rather than follow some simple instructions.
You do what you want. In the meantime, you could have done a proper bios recovery and not have the problem,
Good luck.
Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page