- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
My customer wants to remote control clients via the Intel AMT Management Engine.
I'm unable to because the Remote Access option is unavailable.
I noticed in the Manageablility Commander Tool, select the machine, tab: Managmeent Engine, Remote Access: unsupported.
In the BIOS/AMT ME configuration menu I notice a menu with the name "SOL/IDER" and not "SOL/IDER/KVM".
Does this mean that the current hardware doesn't support this option?
It's about:
Machine: HP ProDesk 600 G1
Bios: L01 v02.68, 31-03-2016
CPU: Intel Core i5-4570 CPU @ 3.20GHz.
Please let me know when you require more information.
Thank you in advance,
Yuri
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey Yuri
Please perform a discovery on the system and send me the file for review
What we need to look for is the AMTSKU value primarily as your description suggests it is a Intel Standard Manageability client instead of a Full vPro system.
- To do a discovery download the Intel SCS configurator tools
- Then from the command line run the following from the configurator folder within the download: acuconfig systemdiscovery
- This will create a <FQDN>.xml file
Joe
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey Yuri
Please perform a discovery on the system and send me the file for review
What we need to look for is the AMTSKU value primarily as your description suggests it is a Intel Standard Manageability client instead of a Full vPro system.
- To do a discovery download the Intel SCS configurator tools
- Then from the command line run the following from the configurator folder within the download: acuconfig systemdiscovery
- This will create a <FQDN>.xml file
Joe
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Joe,
I just did the test you mentioned and discovered indeed that the hardware supports "Standard Manageability".
Thank you for quick reply. I will ask the supplier for an alternative hardware configuration with a "Full vPro" processor.
Yuri
![](/skins/images/B7BA37F9CE4B52FF7CAE1FB0388839C8/responsive_peak/images/icon_anonymous_message.png)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page