Intel® Collaboration Suite for WebRTC
Community support and discussions on the Intel® Collaboration Suite for WebRTC (Intel® CS for WebRTC).

Safari 11 Codec Error

Arafath_M_
Beginner
481 Views

Hi,
I have installed the Conference Server. (Intel_CS_WebRTC.v3.5)
The conference client works well in Chrome browser.
But, in Safari 11 browser, localStream works fine.
But, subscribing remoteStream shows the following error in the JavaScript console of the Safari browser.

"subscribe failed:"
"No proper video codec"

What could be the issue? How can it be solved?

Sincerely,
Arafath M

 
0 Kudos
4 Replies
YanbinZ_Intel
Employee
481 Views

Do you enable H264 support at MCU side ? Safari only support H264 .

 

 

0 Kudos
Arafath_M_
Beginner
481 Views

Hi,
Thanks for the quick reply. I didn't enable H264 at MCU side. 
I am using GPU-accelerated MCU server through Intel® Media Server Studio. If I run the install_openh264.sh script under Release-<Version>/video_agent, then will I get H264 with hardware acceleration?

Sincerely,
Arafath M

0 Kudos
YanbinZ_Intel
Employee
481 Views

This is software H264 solution .  If you want use hardware acceleration, please start MCU ./bin/init-all.sh --hardware.   More information please  check our server documentaiton .

 

Thanks,

Yanbin

0 Kudos
Arafath_M_
Beginner
481 Views

Hi
I have already run the bin/init-all.sh --hardware. Should I do something else to enable H264 support?

Sincerely,
Arafath M

 

0 Kudos
Reply