Download, run, and ATTACH (using the paperclip) the results of this utility.
Then, an Intel support engineer can assist you.
Since you have a laptop, you should not use Intel DSA to scan and update drivers. Also, Intel DSA only offers generic drivers and you should get the drivers from Acer website, thus you will have the customized drivers for your system.
Actually, if anyone wants to use Intel DSA, it should be expected to only use it for graphics, wireless and ethernet components, and there is no need to install chipset drivers unless you are installing an OS, and if you are, then you should get it from Acer website.....
Now, the Intel TXE Driver should be downloaded from Acer website, and actually you can download it from this link>
Install only the TXE driver from Acer, and if you have troubles, then you should check with Acer for installation instructions.
Unfortunately I am not familiar with those installation instructions, I do not own an Acer laptop for testing nor I had to install an Intel TXE driver before on any of my systems, so I cannot provide useful guidance, as well I am not familiar with the error codes/messages described in your other post below but they seem to relate to Intel Management Engine, but those drivers you should get them from Acer website, not Intel....
My recommendation is to check this directly with Acer, or you can share your concerns on the Acer Community forum, perhaps other people there might have suggestions to share with you.
I am giving positive contributions. You have made no sense. You are in the Compute Stick forum, which you do not have. You are talking about a TXE driver for your acer, which you should get from acer. You are running IDSA for your acer laptop, which you should not be doing. You did not provide the SSU log, which I requested. You should be using Acer for support of THEIR laptop, not Intel. You have a support case open, yet you are also trying to use a community forum. Should I go on? And, you do not need to be a software engineer to understand this. I have quite a bit experience with IDSA. If it is consuming resources as you think, just uninstall it and be done with that problem.
You need to be working directly with ACER.
You have not attached anything to this thread. I asked you for the ssu log in the very first response on this thread. If you are attaching items to the email, that is not the correct way to do it. I told you in the first response how to do it.