Intel® Distribution of OpenVINO™ Toolkit
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An odd error occurred when running example demo under VirtualBox

idata
Employee
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My host Os is WIN10. I have installed and compiled ncsdk successfully.

 

When pluging in NCS device, NCS was detected as "Movidius Ltd. Movidius MA2X5X [0001]"

 

After running "make run", NCS changed to "Intel Corporation VSC Loopback Device [0100]" and got error.

 

Below shows terminal logs:

 

"hans@hans-VirtualBox:~/ncappzoo/apps/hello_ncs_py$ lsusb

 

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

 

Bus 001 Device 004: ID 80ee:0030 VirtualBox

 

Bus 001 Device 015: ID 03e7:2150

 

Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet

 

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

 

hans@hans-VirtualBox:~/ncappzoo/apps/hello_ncs_py$ make run

 

making run

 

python3 hello_ncs.py;

 

Error - Could not open NCS device.

 

hans@hans-VirtualBox:~/ncappzoo/apps/hello_ncs_py$ lsusb

 

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

 

Bus 001 Device 004: ID 80ee:0030 VirtualBox

 

Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet

 

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

 

hans@hans-VirtualBox:~/ncappzoo/apps/hello_ncs_py$ make run

 

making run

 

python3 hello_ncs.py;

 

Error - no NCS devices detected, verify an NCS device is connected

 

"

 

Best Regards
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idata
Employee
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any help please?

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idata
Employee
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Solved the error by using a USB hub -_-||. But met another error that is when running an demo, terminal shows

 

"dispatcherEventSend: 738 Write failed -1

 

dispatcherEventReceive: 200 dispatcherEventReceive() Read failed -1"
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idata
Employee
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@renhanchi Is this a USB 2 or USB 3 hub?

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idata
Employee
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@Tome_at_Intel USB2 hub

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idata
Employee
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I am having the same issue. I've tried it on 2 different laptops. The first laptop I had the NCS plugged into a USB 3 port on the laptop. On my second laptop I have it plugged into a 3.0 port on the docking station.

 

My next step is to try setting up my Pi 3B+ to see how that runs. Using the VM sure would make things convenient though.
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idata
Employee
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@Juan Currently there are issues running the NCSDK within a VM. Other issues: https://ncsforum.movidius.com/discussion/919/ncsdk-2-05-not-working-in-virtualbox-5-2-with-ubuntu-16-04-04#latest

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idata
Employee
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@Tome_at_Intel is there any update on this issue….as i'm also stuck here. I had to switch to NCSDK 2 as i needed to work with fifo's. Any update/help is appreciated

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idata
Employee
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@abhinandan00 We're working on a release candidate at the moment. I'll make a post as soon as we have a software release that addresses the issue. I appreciate the community's patience and understanding. Thanks.

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