Cannot import cv2 when running a python sample

[Aschuch]

Hello,

After downloading openvino and initializing the openvino environment using the setupvars.bat, I tried running the sample code for classification_sample.py and got the following error: 

Traceback (most recent call last):
File "classification_sample.py", line 21, in <module>
import cv2
ImportError: DLL load failed: The specified module could not be found.

I'm not sure how to fix this error.

Thank you!

[Wan_Intel]

Hi Aschuch,

Thanks for reaching out to us.

Could you please run the sample code in a Python Virtual Environment and see if the issue can be resolved? The steps to set up the Python Virtual Environment and install the OpenVINO™ Development Tools Package are available here.

Hope it helps.

Regards,

Wan

[Aschuch · Accepted solution]

Hi!

I updated python from version 3.7.9 to 3.8.10 and the issue was fixed! Thank you for the help.

Ana

[Wan_Intel]

Hi Aschuch,

Thanks for sharing the answer.

This thread will no longer be monitored since this issue has been resolved. 

If you need any additional information from Intel, please submit a new question.

Regards,

Wan