Intel® Distribution of OpenVINO™ Toolkit
Community assistance about the Intel® Distribution of OpenVINO™ toolkit, OpenCV, and all aspects of computer vision-related on Intel® platforms.

Error - no NCS devices detected

idata
Employee
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when i run hello_ncs.py i am getting floowing error

 

"Error - no NCS devices detected, verify an NCS device is connected."

 

how can i solve.
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4 Replies
idata
Employee
451 Views

Hi @oranzsoftwares

 

I can help you out, but first can you provide more details about your device/system you're using please? Are you using the NCS1 or NCS2? What system are you running on?

 

Best Regards,

 

Sahira
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idata
Employee
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i am working on raspberry pi3 b+ with NCS1

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idata
Employee
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sorry ignore above, i am working on raspberry pi3 b+ with NCS2

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idata
Employee
451 Views

Hi @oranzsoftwares

 

It looks like you're trying to use the NCSDK with the NCS2. The NCSDK is _only_ compatible with the NCS1, not the NCS2. The software kit that is compatible with the NCS2 is OpenVINO and can be installed here . I hope this information is helpful, and I apologize for the confusion. Please let me know if you have any further questions!

 

Best Regards,

 

Sahira
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