Intel® Distribution of OpenVINO™ Toolkit
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Failed to create plugin libclDNNPlugin.so for device GPU

mfoglio
New Contributor I
420 Views

Hello,

I would like to run OpenVINO on an integrated GPU Intel HD 400.

When I run it I have the following error:

12.05.21 16:02:27 (-0400)       self._engine = self._ie.load_network(**openvino_config)
12.05.21 16:02:27 (-0400)     File "ie_api.pyx", line 311, in openvino.inference_engine.ie_api.IECore.load_network
12.05.21 16:02:27 (-0400)     File "ie_api.pyx", line 320, in openvino.inference_engine.ie_api.IECore.load_network
12.05.21 16:02:27 (-0400)   RuntimeError: Failed to create plugin /opt/intel/openvino_2021.1.110/deployment_tools/inference_engine/lib/intel64/libclDNNPlugin.so for device GPU

 I followed the instructions to install the GPU plugin here Steps for Intel® Processor Graphics (GPU) and I can confirm that libclDNNPlugin.so exists.
I am running the code within a docker container and I am not sure if the host os has the proper drivers installed. 
I run lsmod on host os and I got the following output

Module                  Size  Used by
bnep                   20480  2
ip6t_REJECT            16384  2
nf_reject_ipv6         16384  1 ip6t_REJECT
ip6table_filter        16384  1
xt_state               16384  0
ipt_REJECT             16384  2
nf_reject_ipv4         16384  1 ipt_REJECT
ip6_tables             28672  1 ip6table_filter
xt_MASQUERADE          16384  12
nf_conntrack_netlink    32768  0
nfnetlink              16384  2 nf_conntrack_netlink
xfrm_user              36864  1
xt_owner               16384  0
snd_hda_codec_hdmi     53248  1
snd_hda_codec_realtek    98304  1
snd_hda_codec_generic    65536  1 snd_hda_codec_realtek
snd_hda_intel          32768  0
coretemp               16384  0
snd_intel_dspcfg       16384  1 snd_hda_intel
snd_hda_codec          94208  4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
i915                 1802240  5
at24                   20480  0
r8169                  73728  0
snd_hda_core           65536  5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
regmap_i2c             16384  1 at24
snd_pcm                86016  4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core
efivars                20480  0
realtek                20480  2
libphy                 81920  2 r8169,realtek
snd_timer              28672  1 snd_pcm
video                  40960  1 i915
backlight              16384  2 video,i915
sch_fq_codel           20480  4

 How can I solve the issue?

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3 Replies
mfoglio
New Contributor I
418 Views

The error specifies: [CLDNN ERROR]. No GPU device was found.

Also, clinfo reported 0 platform available.
I run the following commands:

sudo apt install ocl-icd-libopencl1
sudo apt install opencl-headers
sudo apt install clinfo
sudo apt install ocl-icd-opencl-dev
sudo apt install beignet

and now the clinfo output is:

Number of platforms                               1
  Platform Name                                   Intel Gen OCL Driver
  Platform Vendor                                 Intel
  Platform Version                                OpenCL 2.0 beignet 1.3
  Platform Profile                                FULL_PROFILE
  Platform Extensions                             cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store cl_khr_3d_image_writes cl_khr_image2d_from_buffer cl_khr_depth_images cl_khr_spir cl_khr_icd cl_intel_accelerator cl_intel_subgroups cl_intel_subgroups_short cl_khr_gl_sharing
  Platform Extensions function suffix             Intel

  Platform Name                                   Intel Gen OCL Driver
Number of devices                                 1
  Device Name                                     Intel(R) HD Graphics Cherryview
  Device Vendor                                   Intel
  Device Vendor ID                                0x8086
  Device Version                                  OpenCL 1.2 beignet 1.3
  Driver Version                                  1.3
  Device OpenCL C Version                         OpenCL C 1.2 beignet 1.3
  Device Type                                     GPU
  Device Profile                                  FULL_PROFILE
  Device Available                                Yes
  Compiler Available                              Yes
  Linker Available                                Yes
  Max compute units                               12
  Max clock frequency                             1000MHz
  Device Partition                                (core)
    Max number of sub-devices                     1
    Supported partition types                     None, None, None
  Max work item dimensions                        3
  Max work item sizes                             512x512x512
  Max work group size                             512
  Preferred work group size multiple              16
  Preferred / native vector sizes                 
    char                                                16 / 8       
    short                                                8 / 8       
    int                                                  4 / 4       
    long                                                 2 / 2       
    half                                                 0 / 8        (cl_khr_fp16)
    float                                                4 / 4       
    double                                               0 / 2        (n/a)
  Half-precision Floating-point support           (cl_khr_fp16)
    Denormals                                     No
    Infinity and NANs                             Yes
    Round to nearest                              Yes
    Round to zero                                 No
    Round to infinity                             No
    IEEE754-2008 fused multiply-add               No
    Support is emulated in software               No
  Single-precision Floating-point support         (core)
    Denormals                                     No
    Infinity and NANs                             Yes
    Round to nearest                              Yes
    Round to zero                                 No
    Round to infinity                             No
    IEEE754-2008 fused multiply-add               No
    Support is emulated in software               No
    Correctly-rounded divide and sqrt operations  No
  Double-precision Floating-point support         (n/a)
  Address bits                                    32, Little-Endian
  Global memory size                              2147483648 (2GiB)
  Error Correction support                        No
  Max memory allocation                           1610612736 (1.5GiB)
  Unified memory for Host and Device              Yes
  Minimum alignment for any data type             128 bytes
  Alignment of base address                       1024 bits (128 bytes)
  Global Memory cache type                        Read/Write
  Global Memory cache size                        8192 (8KiB)
  Global Memory cache line size                   64 bytes
  Image support                                   Yes
    Max number of samplers per kernel             16
    Max size for 1D images from buffer            65536 pixels
    Max 1D or 2D image array size                 2048 images
    Base address alignment for 2D image buffers   4096 bytes
    Pitch alignment for 2D image buffers          1 pixels
    Max 2D image size                             8192x8192 pixels
    Max 3D image size                             8192x8192x2048 pixels
    Max number of read image args                 128
    Max number of write image args                8
  Local memory type                               Local
  Local memory size                               65536 (64KiB)
  Max number of constant args                     8
  Max constant buffer size                        134217728 (128MiB)
  Max size of kernel argument                     1024
  Queue properties                                
    Out-of-order execution                        No
    Profiling                                     Yes
  Prefer user sync for interop                    Yes
  Profiling timer resolution                      80ns
  Execution capabilities                          
    Run OpenCL kernels                            Yes
    Run native kernels                            Yes
    SPIR versions                                 1.2
  printf() buffer size                            1048576 (1024KiB)
  Built-in kernels                                __cl_copy_region_align4;__cl_copy_region_align16;__cl_cpy_region_unalign_same_offset;__cl_copy_region_unalign_dst_offset;__cl_copy_region_unalign_src_offset;__cl_copy_buffer_rect;__cl_copy_image_1d_to_1d;__cl_copy_image_2d_to_2d;__cl_copy_image_3d_to_2d;__cl_copy_image_2d_to_3d;__cl_copy_image_3d_to_3d;__cl_copy_image_2d_to_buffer;__cl_copy_image_3d_to_buffer;__cl_copy_buffer_to_image_2d;__cl_copy_buffer_to_image_3d;__cl_fill_region_unalign;__cl_fill_region_align2;__cl_fill_region_align4;__cl_fill_region_align8_2;__cl_fill_region_align8_4;__cl_fill_region_align8_8;__cl_fill_region_align8_16;__cl_fill_region_align128;__cl_fill_image_1d;__cl_fill_image_1d_array;__cl_fill_image_2d;__cl_fill_image_2d_array;__cl_fill_image_3d;
  Device Extensions                               cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store cl_khr_3d_image_writes cl_khr_image2d_from_buffer cl_khr_depth_images cl_khr_spir cl_khr_icd cl_intel_accelerator cl_intel_subgroups cl_intel_subgroups_short cl_khr_gl_sharing cl_khr_fp16

NULL platform behavior
  clGetPlatformInfo(NULL, CL_PLATFORM_NAME, ...)  Intel Gen OCL Driver
  clGetDeviceIDs(NULL, CL_DEVICE_TYPE_ALL, ...)   Success [Intel]
  clCreateContext(NULL, ...) [default]            Success [Intel]
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_DEFAULT)  Success (1)
    Platform Name                                 Intel Gen OCL Driver
    Device Name                                   Intel(R) HD Graphics Cherryview
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_CPU)  No devices found in platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_GPU)  Success (1)
    Platform Name                                 Intel Gen OCL Driver
    Device Name                                   Intel(R) HD Graphics Cherryview
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_ACCELERATOR)  No devices found in platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_CUSTOM)  No devices found in platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_ALL)  Success (1)
    Platform Name                                 Intel Gen OCL Driver
    Device Name                                   Intel(R) HD Graphics Cherryview

ICD loader properties
  ICD loader Name                                 OpenCL ICD Loader
  ICD loader Vendor                               OCL Icd free software
  ICD loader Version                              2.2.11
  ICD loader Profile                              OpenCL 2.1
root@406231114801:/src# clinfo
Number of platforms                               1
  Platform Name                                   Intel Gen OCL Driver
  Platform Vendor                                 Intel
  Platform Version                                OpenCL 2.0 beignet 1.3
  Platform Profile                                FULL_PROFILE
  Platform Extensions                             cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store cl_khr_3d_image_writes cl_khr_image2d_from_buffer cl_khr_depth_images cl_khr_spir cl_khr_icd cl_intel_accelerator cl_intel_subgroups cl_intel_subgroups_short cl_khr_gl_sharing
  Platform Extensions function suffix             Intel

  Platform Name                                   Intel Gen OCL Driver
Number of devices                                 1
  Device Name                                     Intel(R) HD Graphics Cherryview
  Device Vendor                                   Intel
  Device Vendor ID                                0x8086
  Device Version                                  OpenCL 1.2 beignet 1.3
  Driver Version                                  1.3
  Device OpenCL C Version                         OpenCL C 1.2 beignet 1.3
  Device Type                                     GPU
  Device Profile                                  FULL_PROFILE
  Device Available                                Yes
  Compiler Available                              Yes
  Linker Available                                Yes
  Max compute units                               12
  Max clock frequency                             1000MHz
  Device Partition                                (core)
    Max number of sub-devices                     1
    Supported partition types                     None, None, None
  Max work item dimensions                        3
  Max work item sizes                             512x512x512
  Max work group size                             512
  Preferred work group size multiple              16
  Preferred / native vector sizes                 
    char                                                16 / 8       
    short                                                8 / 8       
    int                                                  4 / 4       
    long                                                 2 / 2       
    half                                                 0 / 8        (cl_khr_fp16)
    float                                                4 / 4       
    double                                               0 / 2        (n/a)
  Half-precision Floating-point support           (cl_khr_fp16)
    Denormals                                     No
    Infinity and NANs                             Yes
    Round to nearest                              Yes
    Round to zero                                 No
    Round to infinity                             No
    IEEE754-2008 fused multiply-add               No
    Support is emulated in software               No
  Single-precision Floating-point support         (core)
    Denormals                                     No
    Infinity and NANs                             Yes
    Round to nearest                              Yes
    Round to zero                                 No
    Round to infinity                             No
    IEEE754-2008 fused multiply-add               No
    Support is emulated in software               No
    Correctly-rounded divide and sqrt operations  No
  Double-precision Floating-point support         (n/a)
  Address bits                                    32, Little-Endian
  Global memory size                              2147483648 (2GiB)
  Error Correction support                        No
  Max memory allocation                           1610612736 (1.5GiB)
  Unified memory for Host and Device              Yes
  Minimum alignment for any data type             128 bytes
  Alignment of base address                       1024 bits (128 bytes)
  Global Memory cache type                        Read/Write
  Global Memory cache size                        8192 (8KiB)
  Global Memory cache line size                   64 bytes
  Image support                                   Yes
    Max number of samplers per kernel             16
    Max size for 1D images from buffer            65536 pixels
    Max 1D or 2D image array size                 2048 images
    Base address alignment for 2D image buffers   4096 bytes
    Pitch alignment for 2D image buffers          1 pixels
    Max 2D image size                             8192x8192 pixels
    Max 3D image size                             8192x8192x2048 pixels
    Max number of read image args                 128
    Max number of write image args                8
  Local memory type                               Local
  Local memory size                               65536 (64KiB)
  Max number of constant args                     8
  Max constant buffer size                        134217728 (128MiB)
  Max size of kernel argument                     1024
  Queue properties                                
    Out-of-order execution                        No
    Profiling                                     Yes
  Prefer user sync for interop                    Yes
  Profiling timer resolution                      80ns
  Execution capabilities                          
    Run OpenCL kernels                            Yes
    Run native kernels                            Yes
    SPIR versions                                 1.2
  printf() buffer size                            1048576 (1024KiB)
  Built-in kernels                                __cl_copy_region_align4;__cl_copy_region_align16;__cl_cpy_region_unalign_same_offset;__cl_copy_region_unalign_dst_offset;__cl_copy_region_unalign_src_offset;__cl_copy_buffer_rect;__cl_copy_image_1d_to_1d;__cl_copy_image_2d_to_2d;__cl_copy_image_3d_to_2d;__cl_copy_image_2d_to_3d;__cl_copy_image_3d_to_3d;__cl_copy_image_2d_to_buffer;__cl_copy_image_3d_to_buffer;__cl_copy_buffer_to_image_2d;__cl_copy_buffer_to_image_3d;__cl_fill_region_unalign;__cl_fill_region_align2;__cl_fill_region_align4;__cl_fill_region_align8_2;__cl_fill_region_align8_4;__cl_fill_region_align8_8;__cl_fill_region_align8_16;__cl_fill_region_align128;__cl_fill_image_1d;__cl_fill_image_1d_array;__cl_fill_image_2d;__cl_fill_image_2d_array;__cl_fill_image_3d;
  Device Extensions                               cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store cl_khr_3d_image_writes cl_khr_image2d_from_buffer cl_khr_depth_images cl_khr_spir cl_khr_icd cl_intel_accelerator cl_intel_subgroups cl_intel_subgroups_short cl_khr_gl_sharing cl_khr_fp16

NULL platform behavior
  clGetPlatformInfo(NULL, CL_PLATFORM_NAME, ...)  Intel Gen OCL Driver
  clGetDeviceIDs(NULL, CL_DEVICE_TYPE_ALL, ...)   Success [Intel]
  clCreateContext(NULL, ...) [default]            Success [Intel]
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_DEFAULT)  Success (1)
    Platform Name                                 Intel Gen OCL Driver
    Device Name                                   Intel(R) HD Graphics Cherryview
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_CPU)  No devices found in platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_GPU)  Success (1)
    Platform Name                                 Intel Gen OCL Driver
    Device Name                                   Intel(R) HD Graphics Cherryview
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_ACCELERATOR)  No devices found in platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_CUSTOM)  No devices found in platform
  clCreateContextFromType(NULL, CL_DEVICE_TYPE_ALL)  Success (1)
    Platform Name                                 Intel Gen OCL Driver
    Device Name                                   Intel(R) HD Graphics Cherryview

ICD loader properties
  ICD loader Name                                 OpenCL ICD Loader
  ICD loader Vendor                               OCL Icd free software
  ICD loader Version                              2.2.11
  ICD loader Profile                              OpenCL 2.1

 

Iffa_Intel
Moderator
395 Views

Greetings,


Usually, this kind of error persists due to install_NEO_OCL_driver.sh has not been or not properly installed.

Make sure you had it installed.


cd /opt/intel/openvino_2021/install_dependencies/

sudo -E su

./install_NEO_OCL_driver.sh



Then try to run an example using GPU:

/opt/intel/openvino/deployment_tools/demo

./demo_security_barrier_camera.sh -d GPU


Note: If you are using Virtual Machine, you won't be able to use GPU. It is possible but you'll need to do passthrough which quite a hassle.



Sincerely,

Iffa




Iffa_Intel
Moderator
362 Views

Greetings,

Intel will no longer monitor this thread since we have provided a solution. If you need any additional information from Intel, please submit a new question.


Sincerely,

Iffa


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