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Beginner
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HDDL initialization failed when install Intel® Distribution of OpenVINO™ toolkit for Linux*

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I can't initialize the HDDL hardware when I plug in the modivius and do the steps until the steps of Steps for Intel® Vision Accelerator Design with Intel® Movidius™ VPUs. It show out this error, may i know that how should I solve it?

 

[12:46:37.6429][9513]ERROR[AutoBoot.cpp:478] Error: HDDL hardware initialization failed, exits now.
[12:46:38.6279][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 1 seconds ...
[12:46:39.6354][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 2 seconds ...
[12:46:40.6427][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 3 seconds ...
[12:46:41.6514][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 4 seconds ...
[12:46:42.6600][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 5 seconds ...
[12:46:43.6678][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 6 seconds ...
[12:46:44.6775][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 7 seconds ...
[12:46:45.6856][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 8 seconds ...
[12:46:46.6916][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 9 seconds ...
[12:46:47.6987][9511]I[AutobootStarter.cpp:79] Info: Service has been waiting for Autoboot to boot up for 10 seconds ...
[12:46:47.6989][9511]ERROR[AutobootStarter.cpp:89] Error: Service wait Autoboot to get ready failed due to timeout after 10 seconds.
[12:46:47.6993][9511]W[AutobootStarter.cpp:99]
** Suggestion: The timeout by default is 10 seconds, and you can increase it by following steps:
(1) Add following entry in $HDDL_INSTALL_DIR/config/hddl_service.config like this:
"service_settings":
{
"autoboot_boot_timeout_sec": 10,
...
}
(2) Change the '10' to a larger value to increase the time out window, then try again.

[12:46:47.6998][9511]ERROR[AutobootStarter.cpp:49] Error: Failed to start autoboot
[12:46:47.6999][9511]ERROR[main.cpp:76] Error: Start Service failed due to autoboot failure
[12:48:18.5135][9505]ERROR[ServiceStarter.cpp:55] Error: Wait HDDL Service Ready failed.
[12:48:18.5173][9505]ERROR[ServiceStarter.cpp:29] Error: Failed to start HDDL Service
[12:48:18.5176][9505]ERROR[HddlClient.cpp:256] Error: Failed to boot service.

[ ERROR ] _client->query(QUERY_TYPE_DEVICE, &query) failed: HDDL_NOT_INITIALIZED

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Community Manager
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Re:HDDL initialization failed when install Intel® ...

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Hi Lenard,

The Intel Movidius Neural Compute Stick needs to be used with the MYRIAD plugin. Please run the demo script with the -d MYRIAD flag. Please ensure the additional steps for the Intel Neural Compute Sticks have been completed.

https://docs.openvinotoolkit.org/latest/_docs_install_guides_installing_openvino_linux.html#addition...

./demo_squeezenet_download_convert_run.sh -d MYRIAD

 

Also, it appears you are using a virtual machine and additional steps are required. Please see the following setup steps for virtualbox, the setup should be very similar to VMWare. Make sure the filters are set as mentioned in the guide, otherwise the device will not be reconnected when switched to inference mode. 

https://movidius.github.io/ncsdk/vm_config.html

Regards,

Jesus

 

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6 Replies
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Community Manager
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Re:HDDL initialization failed when install Intel® ...

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Hi Lenard-Lim,


Thanks for reaching out. Could you please confirm the steps you refer to are those in the following link?

https://docs.openvinotoolkit.org/latest/_docs_install_guides_installing_openvino_linux_ivad_vpu.html


Could you please provide some additional details?

  • HDDL device being used
  • OpenVINO Toolkit version
  • OS version
  • Output of lsusb


Regards,

Jesus


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Beginner
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Re: Re:HDDL initialization failed when install Intel® ...

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Hi Jesus,

 

I face the error at steps for Intel® Vision Accelerator Design with Intel® Movidius™ VPUs.

The error appear when I type in the number 2 command line: 

./demo_squeezenet_download_convert_run.sh -d HDDL

 

HDDL device being used: I am using the Movidius Neural Compute Stick 

OpenVINO Toolkit version: Version 2020.3

OS version: Ubuntu 18.04

Output of lsusb:

lenard@ubuntu:~$ cd /opt/intel/openvino/deployment_tools/demo
lenard@ubuntu:/opt/intel/openvino/deployment_tools/demo$ lsusb
Bus 001 Device 002: ID 03e7:2150
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 004: ID 0e0f:0008 VMware, Inc.
Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Thank you.

 

regards,

Lenard Lim

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Highlighted
Community Manager
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Re:HDDL initialization failed when install Intel® ...

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Hi Lenard,

The Intel Movidius Neural Compute Stick needs to be used with the MYRIAD plugin. Please run the demo script with the -d MYRIAD flag. Please ensure the additional steps for the Intel Neural Compute Sticks have been completed.

https://docs.openvinotoolkit.org/latest/_docs_install_guides_installing_openvino_linux.html#addition...

./demo_squeezenet_download_convert_run.sh -d MYRIAD

 

Also, it appears you are using a virtual machine and additional steps are required. Please see the following setup steps for virtualbox, the setup should be very similar to VMWare. Make sure the filters are set as mentioned in the guide, otherwise the device will not be reconnected when switched to inference mode. 

https://movidius.github.io/ncsdk/vm_config.html

Regards,

Jesus

 

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Beginner
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Re: Re:HDDL initialization failed when install Intel® ...

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Hi Jesus,

Thank for you reply.

May I know that if i am using VMware and run ubuntu 18.04 inside this virtualbox. Should I do the steps you give?

https://movidius.github.io/ncsdk/vm_config.html

Will my OS crash with it?

Regards,

Lenard Lim

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Moderator
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Re:HDDL initialization failed when install Intel® ...

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Hi Lenard-Lim,


I recommend only doing the USB filters as you already setup your VM. Please follow the steps at the following section:

https://movidius.github.io/ncsdk/vm_config.html#usb-configuration


Regards,

Jesus


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Beginner
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Re: Re:HDDL initialization failed when install Intel® ...

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Hi Jesus,

 

Sorry for the late reply and thank you your reply.

I will try it later and i think your solution can help me to solve it

Thank again.

 

Regards,

Lenard

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