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Hi,
This is the error I am receiving:
> Failed to initialize Inference Engine backend (device = GPU): Failed to create plugin /opt/intel/openvino_2021.4.752/deployment_tools/inference_engine/lib/intel64/libclDNNPlugin.so for device GPU
> Please, check your environment
> [CLDNN ERROR]. clGetPlatformIDs error -1001
Hardware:
- I7-11700K,
- MSI Tomahawk Z690 Motherboard,
- 32GB 3200Mhz Cl14 Ram,
- 1TB Nvme SSD,
- and 750 watt PSU.
- No dedicated GPU, using the iGPU.
Environment:
- OS: Ubuntu 20.04 LTS
- Running a Python 3.7 Environment in Conda and I am trying to inference an Efficientnet model I optimized through OpenVino with OpenCV on GPU.
- I used FP16 during optimization.
Code:
- Reinstalled OpenVino
- Reinstalled the OS/Environment
Further Notes:
- I followed the directions and everything works fine on my I7 TigerLake NUC.
- Additionally this runs fine when I try to inference on CPU as well.
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Hi hlreicha,
Thanks for reaching out to us.
Please try to install the GPU driver version 21.29.20389 and see whether it can work. You can rerun the script in /opt/intel/openvino_2021/install_dependencies/ directory with the command below:
sudo -E ./install_NEO_OCL_driver.sh --install_driver 21.29.20389
If you still getting the error: [CLDNN ERROR]. clGetPlatformIDs error -1001, try to check and troubleshoot by referring to Driver issues troubleshooting.
Regards,
Peh
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Hi hlreicha,
This thread will no longer be monitored since we have provided solution and suggestion. If you need any additional information from Intel, please submit a new question.
Regards,
Peh

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