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SMoch2
Beginner
290 Views

I am trying to inference on an Intel Neural Compute Stick, but i get the following error:

RuntimeError: Can not init USB device: NC_ERROR

 

How can i debug the above error?

 

0 Kudos
2 Replies
SMoch2
Beginner
41 Views

All the USB rules are configured correctly. But still i get the error:RuntimeError: Can not init USB device: NC_ERROR

JesusE_Intel
Moderator
41 Views

Hi SMoch2,

 

Thanks for reaching out. Could you provide additional information about your setup?

 

  • Are you using the Intel Movidius Neural Compute Stick or the Intel Neural Compute Stick 2?
  • Which SDK and version are you using?
    • If you are using the Intel Movidius Neural Compute SDK with the Intel Neural Compute Stick 2 it will not work, you need to use the OpenVINO toolkit as stated in the Get Started Guide.
  • Which operating system are you running on your computer?
  • Are you using a virtual machine?
  • Is your device listed with the lsusb linux command? Could you share the output?
  • Are you using any USB adapter or USB hub?

 

Regards,

Jesus