Inferencing error on AMD Ryzen 7

[boe]

Hi, 

I got an error when running an object detection demo from the OV toolkit.

The error message is:

Iibva Info: VA-API version 1.11.0
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name (null)
MFX: Can't Initialize session
Can't open the image from abcde.mp4

My motherboard details :

Manufacturer: ASRock
Product Name: X370 Pro4

Model name: AMD Ryzen 7 1700 Eight-Core Processor

Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit

Please clarify on this problem. 

Is it because OV inferencing engine does not support AMD CPUs?

[Megat_Intel]

Hi Boe,

Thank you for reaching out to us.

Intel® Distribution of OpenVINO™ toolkit is officially supported on Intel® hardware only. OpenVINO™ toolkit is a comprehensive toolkit for developing applications and solutions based on deep learning tasks. You can refer to the OpenVINO™ toolkit System Requirements for more information.

For your information, OpenVINO™ toolkit supports various execution modes across Intel® technologies: Intel® CPU, Intel® Integrated Graphics, Intel® Discrete Graphics, Intel® Neural Compute Stick 2, and Intel® Vision Accelerator Design with Intel® Movidius™ VPUs.

Regards,

Megat

[boe · Accepted solution]

Hi Megat,

I can run the inferencing successfully on AMD Ryzen 7 after using opencv NOT from /opt/intel folder, but from separated opencv library linked from a python environment.

Thanks.

boe

[Megat_Intel]

Hi Boe,

Thank you for sharing your finding with us. This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question.

Regards,

Megat