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The Intel Movidius Myriad X VPU device is not currently available

Benguigui__Michael
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Hi all,

Using the OpenVINO dl Workbench to play with my Intel NSC2, I got the following exception during the configuration creation step (onnx model on MYRIAD)

[2021-03-10 09:25:35,427: ERROR/ForkPoolWorker-26] Server Exception
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/dist-packages/celery/app/trace.py", line 385, in trace_task
    R = retval = fun(*args, **kwargs)
  File "/usr/local/lib/python3.6/dist-packages/celery/app/trace.py", line 648, in __protected_call__
    return self.run(*args, **kwargs)
  File "/opt/intel/openvino_2021.2.185/deployment_tools/tools/workbench/wb/main/tasks/task.py", line 63, in run
    return self.job.run()
  File "/opt/intel/openvino_2021.2.185/deployment_tools/tools/workbench/wb/main/jobs/single_inference/single_inference_job.py", line 87, in run
    raise err
  File "/opt/intel/openvino_2021.2.185/deployment_tools/tools/workbench/wb/main/jobs/single_inference/single_inference_job.py", line 84, in run
    self.run_job()
  File "/opt/intel/openvino_2021.2.185/deployment_tools/tools/workbench/wb/main/jobs/single_inference/single_inference_job.py", line 111, in run_job
    self.run_benchmark_app(tool, parser)
  File "/opt/intel/openvino_2021.2.185/deployment_tools/tools/workbench/wb/main/jobs/single_inference/single_inference_job.py", line 192, in run_benchmark_app
    return_code, message = runner.run_console_tool(self, measure_performance=True)
  File "/opt/intel/openvino_2021.2.185/deployment_tools/tools/workbench/wb/main/jobs/tools_runner/local_runner.py", line 60, in run_console_tool
    self.parser.parse(output.strip())
  File "/opt/intel/openvino_2021.2.185/deployment_tools/tools/workbench/wb/main/console_tool_wrapper/benchmark_app/console_output_parser.py", line 58, in parse
    raise CompoundInferenceError(string, self.emit_message.job_id)
wb.error.job_error.CompoundInferenceError: The Intel Movidius Myriad X VPU device is not currently available
[2021-03-10 09:25:35,447: DEBUG/ForkPoolWorker-26] Start from server, version: 0.9, properties: {'capabilities': {'publisher_confirms': True, 'exchange_exchange_bindings': True, 'basic.nack': True, 'consumer_cancel_notify': True, 'connection.blocked': True, 'consumer_priorities': True, 'authentication_failure_close': True, 'per_consumer_qos': True, 'direct_reply_to': True}, 'cluster_name': 'rabbit@c499fe6d1614', 'copyright': 'Copyright (C) 2007-2017 Pivotal Software, Inc.', 'information': 'Licensed under the MPL.  See http://www.rabbitmq.com/', 'platform': 'Erlang/OTP', 'product': 'RabbitMQ', 'version': '3.6.10'}, mechanisms: [b'AMQPLAIN', b'PLAIN'], locales: ['en_US'] 

 

And no way to detect the MYRIAD right after that, unless I unplug/plug the stick and restart the workbench docker container. 

Any idea to either tackle this issue .... or .. unplug/plug the stick via a magic linux command ?

Regards

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AndrewG_Intel
Moderator
970 Views

Hello @Benguigui__Michael

Thank you for posting on the Intel® communities.

 

We understand that you have some inquiries regarding Intel® Distribution of OpenVINO™ Toolkit, Intel® Neural Compute Stick 2, and Intel® Movidius™ Myriad™ X Vision Processing Unit. We have a forum for those specific products and questions so we are moving it to the Intel® Distribution of OpenVINO™ Toolkit Forum so it can get answered more quickly.

 

Best regards,

Andrew G.

Intel Customer Support Technician

 

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Iffa_Intel
Moderator
917 Views

Hi,

Generally in Linux, you can use the lsusb command to check all available devices on USB bus.


Plus, ensure that you had installed the VPU plugin beforehand.

You may refer here: https://docs.openvinotoolkit.org/latest/workbench_docs_Workbench_DG_Install_from_DockerHub_Linux.html




Sincerely,

Iffa


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Iffa_Intel
Moderator
900 Views

Greetings,


Intel will no longer monitor this thread since we have provided a solution. If you need any additional information from Intel, please submit a new question.


Sincerely,

Iffa


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