The inference engine returns error: clGetPlatformIDs error -1001.

[Kevinlin]

to follow install and problem solved instruction , but still got the error -1001 message. 

test environment

• Ubuntu: 18.04 LTS
• CPU: i5-1145GRE
• GPU: Intel® Iris® Xe Graphics
• Intel OpenVINO toolkit: 2021.2
• OpenCL runtime library: 20.43.18277

[Adli]

Hi Kevinlin,

Thank you for reaching out to us. If possible, could you share additional information regarding:

• The command/program that you run when you get the error.
• Full log error in text/snapshot if available.

Regards,

Adli

[Kevinlin]

 to use pedestrian tracker demo in model FP16 :test should loading GPU failed

command line: 

person-detection-0101.xml

person-reidentification-0256.xml

error screen shoot

[Adli]

Hi Kevinlin,

If possible, could you run the 'demo_squeezenet_download_convert_run.bat' infer with GPU? The demo is located in the '<openvino_dir>\deployment_tools\demo' directory. Please share the outcome here.

Regards,

Adli

[Kevinlin · Accepted solution]

issue has been solved when Linux kernel version 5.8.0. here is installation information for reference  

	Version
Ubuntu O/S	20.04 LTS w/ Linux Kernel version 5.8.0
Intel OpenVINO Toolkit	2021.2
OpenCL Driver	manual install 20.43.18277 。

[Adli]

Hi Kevinlin,

This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question.

Regards,

Adli