Intel® Distribution of OpenVINO™ Toolkit
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The inference engine returns error: clGetPlatformIDs error -1001.

Kevinlin
Novice
349 Views

 

to follow install and problem solved instruction , but still got the error -1001 message. 

test environment

  • Ubuntu: 18.04 LTS
  • CPU: i5-1145GRE
  • GPU: Intel® Iris® Xe Graphics
  • Intel OpenVINO toolkit: 2021.2
  • OpenCL runtime library: 20.43.18277
0 Kudos
1 Solution
Kevinlin
Novice
310 Views

 

issue has been solved when Linux kernel version 5.8.0. here is installation information for reference  

 

Version

Ubuntu O/S

20.04 LTS w/ Linux Kernel version 5.8.0

Intel OpenVINO Toolkit

2021.2

OpenCL Driver

manual install 20.43.18277 

View solution in original post

5 Replies
Adli
Moderator
335 Views

Hi Kevinlin,


Thank you for reaching out to us. If possible, could you share additional information regarding:

  • The command/program that you run when you get the error.
  • Full log error in text/snapshot if available.


Regards,

Adli


Kevinlin
Novice
331 Views

 to use pedestrian tracker demo in model FP16 :test should loading GPU failed

command line: 

person-detection-0101.xml

person-reidentification-0256.xml

error screen shoot

Kevinlin_0-1610354050288.jpegKevinlin_1-1610354050289.jpeg

 

 

Adli
Moderator
324 Views

Hi Kevinlin,


If possible, could you run the 'demo_squeezenet_download_convert_run.bat' infer with GPU? The demo is located in the '<openvino_dir>\deployment_tools\demo' directory. Please share the outcome here.


Regards,

Adli


Kevinlin
Novice
311 Views

 

issue has been solved when Linux kernel version 5.8.0. here is installation information for reference  

 

Version

Ubuntu O/S

20.04 LTS w/ Linux Kernel version 5.8.0

Intel OpenVINO Toolkit

2021.2

OpenCL Driver

manual install 20.43.18277 

View solution in original post

Adli
Moderator
302 Views

Hi Kevinlin,


This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question.


Regards,

Adli


Reply