Intel® Edge Software Hub
Get answers from community peers to your questions about building Edge Software Hub solutions for edge compute node.
Announcements
The Edge Software Vision Package for Red Hat Enterprise Linux is now available here.

Learn more about developing on Intel® Hardware and Software here.
298 Discussions

Edge AI Box (ESDQ) installation issue with modules/Aibox Test Module & Proxy Pipeline Module

ito_xactai
Beginner
501 Views

Hi Team,

 

While trying to install the ESDQ (Intel_Edge_AI_Box_4.0).We are getting an errors at the "modules/Aibox Test Module & Proxy Pipeline Module". Could anyone please help us to resolve this issue.

System Configuration:

 

Model: Intel NUC 12 Enthusiast Kit

Processor: 12th Generation Intel-i7-12700H Processor

GPU: Intel iris xe Graphics , Intel Arc A770M Graphics

OS: Ubuntu-22.04

Disk: 512GB

RAM: 32 GB

 

Below are the error details:

 

modules/Aibox Test Module & Proxy Pipeline Module Errors:

 

mbind failed: Operation not permitted


The following packages have unmet dependencies:
libze-intel-gpu1 : Breaks: intel-level-zero-gpu
E: Unable to correct problems, you have held broken packages.
The command '/bin/bash -o pipefail -c set -e -o pipefail; if [ "$IS_XEON_PLATFORM" = "true" ] ; then apt update && apt install sudo numactl -y; echo "aibox ALL=(ALL) NOPASSWD: /usr/bin/ln" | tee /etc/sudoers.d/user-conf && chmod 0440 /etc/sudoers.d/user-conf ; else apt update -y && apt install -y sudo intel-gpu-tools xpu-smi ; set -e -o pipefail && echo "aibox ALL=(ALL) NOPASSWD: /usr/bin/intel_gpu_top,/usr/bin/rm,/usr/bin/xpu-smi" | tee /etc/sudoers.d/user-conf && chmod 0440 /etc/sudoers.d/user-conf ; fi' returned a non-zero code: 100
Failed to install Intel Edge AI Box Qualifcation Suit

Failed to install modules/Aibox_Test_Module took 23 minutes 0.47 seconds

Esdq_failed.png

proxy_pipeline_suit_error.png

modules-Aibox_error.png

modules-Aibox_error_2.png

 

Thanks & Regards,

ITO - XactAI.

 

 

Labels (1)
0 Kudos
12 Replies
Iffa_Intel
Moderator
433 Views

Hi,

 

Could you clarify:

  1. Are you following this guide? (to clarify whether you are referring to the latest documentation)
  2. Have you check&verified your proxy settings
  3. Any chance that you've tried to fresh install the package since it seems that the issue is due to broken packages?

 

 

Cordially,

Iffa

0 Kudos
ito_xactai
Beginner
378 Views

Hi @Iffa_Intel 

  1. Are you following this guide? (to clarify whether you are referring to the latest documentation)

         yes

      2. Have you check&verified your proxy settings

          I didn't understand the proxy settings.Could you please help me to check and verify

          I'm Assuming that we can check the proxy settings after completion of the installation Right? correct me if im wrong

 

     3. Any chance that you've tried to fresh install the package since it seems that the issue is due to broken packages?

         I Just followed the the documentation with the fresh ubuntu installation (Ubuntu 22.04.5 LTS)

 

Thanks & Regards,

Ramesh K

0 Kudos
Iffa_Intel
Moderator
330 Views

Hi,

 

Some users prefer to use a proxy in their system, but in certain cases, this can interfere with the proper download of installation packages. To check and configure your proxy settings on Ubuntu, you can refer to the guide here.

 

Your issue seems to be caused by broken packages and specifically related to GPU packages dependencies.

 

Try to implement these workarounds to see if it fix your issue:

1.Update your system to make sure all packages are up to date:

sudo apt update
sudo apt upgrade

2. Try to re-install the package again

 

3. Check for any broken packages

sudo apt --fix-broken install

 

Meanwhile, Intel® Edge AI Box 4.0 provides 3 Proxy pipelines which should be able to be executed after installation(Smart NVR Proxy Pipeline, Headed Visual AI Proxy Pipelines, and VSaaS Gateway with Storage and AI Proxy Pipelines). 

 

 

 

 

Cordially,

Iffa

 

 

 

 

 

0 Kudos
ito_xactai
Beginner
255 Views

Hi @Iffa_Intel 


Followed your suggestions But still getting the same errors. I will try another time from Scratch (Ubuntu-22.04 fresh installation) and let you know the status.

 

 

Thanks & Regards,

ITO - XactAI.

0 Kudos
SShan_Intel
Moderator
324 Views

Hi @ito_xactai,

 

There is installation issue for both modules. Please try the following steps:

 

1. Enter below folder:

Intel_Edge_AI_Box_4.0/modules/Aibox_Test_Module/src/container_dlstreamer/media_benchmark

 

2. Modify file Dockerfile In line 24

from:

apt update -y &&  apt install -y sudo intel-gpu-tools xpu-smi ;

to:        

apt update -y &&  apt install -y sudo intel-gpu-tools libze-intel-gpu1 xpu-smi ;

 

3. Similar modification can be done

in folder  Intel_Edge_AI_Box_4.0/Proxy_Pipeline_Module/visual_ai_runner

Modify file Dockerfile In line 23

from:

apt update -y &&  apt install -y sudo intel-gpu-tools xpu-smi ;

to:        

apt update -y &&  apt install -y sudo intel-gpu-tools libze-intel-gpu1 xpu-smi ;

 

In folder Intel_Edge_AI_Box_4.0/Proxy_Pipeline_Module/smart_nvr_runner

Modify file Dockerfile In line 26

from:

apt update -y &&  apt install -y sudo intel-gpu-tools xpu-smi ;

to:        

apt update -y &&  apt install -y sudo intel-gpu-tools libze-intel-gpu1 xpu-smi ;

 

In folder Intel_Edge_AI_Box_4.0/Proxy_Pipeline_Module/ vsaas_storage_ai_runner

Modify file Dockerfile In line 23

from:

apt update -y &&  apt install -y sudo intel-gpu-tools xpu-smi ;

to:        

apt update -y &&  apt install -y sudo intel-gpu-tools libze-intel-gpu1 xpu-smi ;

 

4. Edit this file ~/intel_edge_aibox/edgesoftware_configuration.xml and put comment on these 2 modules

 

SShan_Intel_0-1733713909294.png

 

5. Then run ./edgesoftware install command again

 

Regards,

SShan_Intel

0 Kudos
ito_xactai
Beginner
255 Views

 

Hi @SShan_Intel 

 

Thanks for the input's.I will follow your input's and let you know the status.

 

 

 

Thanks & Regards,

ITO - XactAI.

0 Kudos
ito_xactai
Beginner
188 Views

Hi @SShan_Intel 


Thanks for the Above Instructions. ESDQ Installation is successful but some of the test cases are failed due to the Docker error "docker: Error response from daemon: pull access denied". Please check the attached screenshot for more details on error's Could you please help on this.

ESDQ_installation_success.png

MediaRunner_Failed.png

SmartAIRunner_Failed.png

VisualAIRunner_Failed.png

VsaasAIRunner_Failed.png

Test_Cases_Status.png

 

 

 

Thanks & Regards,

ITO - XactAI.

0 Kudos
SShan_Intel
Moderator
183 Views

Hi @ito_xactai ,

 

Could you run command 'docker images' and 'groups' then let me know the output?

Also just to confirm when you install, did you run with './edgesoftware install' or 'sudo ./edgesoftware install' ? 

 

Regards,

SShan_Intel

0 Kudos
ito_xactai
Beginner
161 Views

Hi @SShan_Intel 

 

 

Attaching the 'docker images' and 'groups' commands output and i'm using this command for installation './edgesoftware install' 

 

 

docker_images&Groups.png

 

Thanks & Regards,

ITO - XactAI.

0 Kudos
ito_xactai
Beginner
83 Views

Hi @SShan_Intel 


Could you please help on this issue.

 

 

 

Thanks & Regards,

ITO - XactAI

 

0 Kudos
SShan_Intel
Moderator
77 Views

Hi @ito_xactai ,

 

Probably the packages are not installed properly. Could you './edgesoftare install' again? when it ask whether want to reinstall, type 'Yes' for all modules.

 

Regards,

SShan_Intel

0 Kudos
ito_xactai
Beginner
21 Views

Hi @SShan_Intel 

 

Sure I'll let you know the status once its finished.

 

 

Thanks & Regards,

ITO - XactAI

0 Kudos
Reply