Access denied when trying to log into SSCL

[KI_]

For licensing the “Questa*-Intel® FPGA Edition”, I have to generate a license through the “Intel® FPGA Self-Service-Licensing-Center” (SSCL).

When I try logging in to SSCL, I get an “Access Denied” message, although I have completed the required enrollment procedure.

Attached is a screenshot of the error message.

What is the reason for the denied access?

[AR_A_Intel]

Hello

Welcome to INTEL forum. Could you provide your details here for checking. TQ

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

Change in email if any

Old email:

New email:

You can also reply/attach your file in private message.

[KI_]

May I know how this private information could be helpful, especially regarding the NIC-ID (MAC address)?

The issue is with accessing my (SSCL) account online and not with generating a license locally on my PC.

[AR_A_Intel]

We PM you a private message. Hope you received it.

[AR_A_Intel]

Solution is provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you