Cannot Access Self Service Licensing Center

[hwardlaw]

I am unable to reach your Self Service Licensing Center. I appears other users are having this issue:

https://community.intel.com/t5/Intel-FPGA-Software-Installation/Self-Service-Licensing-center/td-p/1231980

https://community.intel.com/t5/Intel-FPGA-Software-Installation/Error-in-Self-Service-Licensing-Center-to-set-up-the-license/td-p/1233379

https://community.intel.com/t5/Intel-FPGA-Software-Installation/Access-to-the-fpga-license-center/m-p/1232549#M2480

I have the same error as described in these posts. I am redirected to a webpage @ (https://fpgasupport.intel.com/Licensing/notAuthorized.html?r=-1144960729) that states "You may have been logged out or you do not have the necessary permissions to access this page." I can confirm that I am logged in.

The posts about this problem do no have solutions.

[Zawani_M_Intel]

Hi hwardlaw,

For first workaround suggestion, can you please clear browser cache and have a try once again?

While waiting for you to retry, can you please provide;

Name :
Email Address :
Company Name :
Company Address :
Quartus activation codes:
NICID(Mac Add) :

Please consider of confidential information you might share publicly. If you need private conversation, please do let me know.

Wani

[hwardlaw]

The issue is present even when attempting to access the licensing center from another PC. I can provide the information you have request via private message.

[Bill_Dale]

I am also having this same issue. I cleared my cache and attempted on another browser. Can someone help me get access please? 

Thanks,

-William

[zgibson21]

I too am unable to get around this problem. None of the suggestions provided here seem to help.

[slsg93]

I am having a similar problem.  We purchased an IP license and I need to get into the license center.  I created a login and at the last step was informed I should receive an email confirming my account.  I have not received confirmation and I cannot access the license server to get the license we paid for.  This is a real problem and is holding up production.  How long does it take to get a confirmation on a new account?