Intel® FPGA Software Installation & Licensing
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FPGA Self-Service Licensing Center can't login

BRUSARM
Beginner
513 Views

I cannot log into the Intel® FPGA Self-Service Licensing Center (SSLC). I can go to the page Home (intel.com), and then click on, "Already enrolled ? - Sign In here." This brings up to sign into Azure. I type my email in, and then I get an error shown in the attachment.

I cannot access my licenses because I cannot log in, I created a support ticket with Intel, and they responded with what is below.

"We are sorry for the inconvenience. Unfortunately, your query reached Developer Zone support. The developer community and our tech experts provide this product's support only in the public forum. You can post your query in the below-mentioned link to get further assistance."

Now, I am posting in here. How can I get my licenses if I cannot even log into the SSLC? Is there another way to get to the licenseing center other than through Azure? Are you still able to send licenses through email links? My Quartus email notification came with an activation number and that I would receive the license file shortly if it was a renewal ( which it was), but nothing received. Please Help!

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lixy
Employee
460 Views

Hi there,


Sorry for the inconvenience. You can contact our sales team or FAE team. They can help you deal with this problem.


Thanks & Regards,

XY


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