Free/Evaluation license request generates "Submission Error"

[iouliia]

I am generating a Free/Evaluation license for a new PC and getting a "Success" message, but the license file is not sent by e-mail and the license generation request is marked with "Submission Error". What is the problem?

[YKor]

I have the same problem.

[hurdpigeon]

i also am having the same problem

[iouliia]

No idea what was the problem, but I received all the licence files that I tried to generate...

Probably, cookies...

[YKor]

The same. I generated a new licence and i recived many emails with licence. I think every email was submission error previously. In my mind the problem was in the generating licence system.

[AqidAyman_Intel]

Hello,

Since you get the files already in your email, may I know if you have any more questions/supports needed?

[iouliia · Accepted solution]

No, thank you, I have my issue solved

[AqidAyman_Intel]

I’m glad to hear that! I now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.