Intel® FPGA Software Installation & Licensing
Installation and Licensing that’s includes Intel Quartus® Prime software, ModelSim* - Intel FPGA Edition software, Nios® II Embedded Design Suite on Windows or Linux operating systems.
1143 Discussions

Has anyone succeeded running Questa Starter with license file?

JacekCi
Beginner
10,688 Views

HI all,

After some days when it was not possible to generate license file for Questa Starter it is finally possible to do it. But unfortunately the license file that is sent over the email does not allow running Questa Starter.

After trying to run Questa there is an error message saying:"Unable to checkout a license. Make sure your license file environment variable (e.g., LM_LICENSE_FILE)
is set correctly and then run 'lmutil lmdiag' to diagnose the problem."

 

If license file (fixed) is generated with host Id, the lmutil lmstat says "Error getting status: No SERVER lines in license file. (-13,66)"

Is there ANYONE that can help on this? The documentation is quite poor, because for example in some places it says that Questa starte does not require license file (which is not true).

Does Intel actually care about customers who want to use this version of the software??

36 Replies
rols
Novice
1,871 Views

and just to add one more datapoint for anyone who comes here .. this is a snippet of an example license file from Intel's support site

 

 

#######################################################################
# FEATURE START 
# The following is a license file for the Quartus PRIME PRO Edition Fixed 
# Number of seat licenses is 1 
# No license expiration date 
FEATURE maxplus2 alterad 2021.05 permanent uncounted B36133371D28 \
	HOSTID=e4a4716b48d8 SIGN="1A0F EECF 699E A64A 1E3A 83D1 BADC \
	7763 B15D 98FA EF7F A371 E02F 4D9F D9CF 0BCE 2A9C 2650 20FA \
	42CF ABD8 006A D037 DA2C 703B 9CFC 43E5 1A01 0C56 4D6D"
FEATURE quartus_pro alterad 2021.05 permanent uncounted 46499B9E717E \
	HOSTID=e4a4716b48d8 TS_OK SIGN="08EF B762 CF6A 18CC FF95 B124 \
	2FB0 F8F0 7A43 CAFE C88E DC28 5AC4 5F69 FFFB 1C1C DBF6 7A79 \
	87E7 FFEF D8C2 F96F 461A 0D38 DB4B 4E5B 840E F3F6 F314 4DE9"
# FEATURE END 

 

this is what it's SUPPOSED to look like. Obviously this license file is for a different product and is just an example but yes I think we can reasonably accurately state that the self-service portal is emailing out totally bogus license files. So it's just not going to work.

 

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TRoa
New Contributor I
1,843 Views

Same empty license files. Contain only comments. No licenses. 

Dear Intel, please do something about it. 

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Balzac_Guan
Beginner
1,810 Views
Same empty license file with only comments.
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majoh
Beginner
1,800 Views
I also got a empty license file with only comments.
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regul
Beginner
1,775 Views

same problem

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fvartzi
Beginner
1,740 Views
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oa_reply
Beginner
1,730 Views

Yep - same problem, waste of an hour.

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se_ima
Beginner
1,698 Views

same problem
Comments only, no license.

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cm600
Beginner
1,628 Views

Same here also.

Licence file with comments only...

 

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victortomov
Beginner
1,612 Views

I have the same empty file here...

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sduenas
Beginner
1,540 Views

This happens to me as well

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vladimir_ar
Beginner
1,523 Views

Same problem. Empty license file:

# Intel Corporation Software and/or Intellectual Property License File
# Issued 14 February 2023
# Upgrade to these products will no longer be available after the Maintenance Expiration
# date unless licenses are renewed.
# Fixed Node License
# Primary Machine Name-USB
# Primary Machine ID-NIC ID e0d55e4f4ecb
# Companion ID-NIC ID e0d55e4f4ecb
# Companion ID 2-NIC ID b89a2ab875a4
# Product License Summary:
# Questasim*-Intel FPGA Starter Edition, 3 Seat(s)
# - Maintenance Expiration of 2024.02
# - License Expires 14-Feb-2024
################################################################################
# FEATURE START
# This is license file for Questasim*-Intel FPGA Starter Edition
# Number of seat licenses is 3
# License Expires 14-Feb-2024
#INCREMENT intelqsimstarter mgcld 2023.01 6-jan-2023 uncounted \
# FEATURE END
################################################################################
# End of Intel Corporation Software and/or Intellectual Property License File. Issued 02/14/2023

 

With environment variable LM_LICENSE_FILE whole right:

vladimir@WORK:~/PLD/intelFPGA_lite/21.1/questa_fse/linux_x86_64$ lmutil lmdiag
lmutil - Copyright (c) 1989-2019 Flexera. All Rights Reserved.
FlexNet diagnostics on Tue 2/14/2023 17:59

-----------------------------------------------------
License file: /home/vladimir/PLD/intelFPGA_lite/21.1/LR-111017_License.dat
-----------------------------------------------------

But vsim write:

vladimir@WORK:~/PLD/intelFPGA_lite/21.1/questa_fse/linux_x86_64$ vsim
Unable to checkout a license. Make sure your license file environment variable (e.g., LM_LICENSE_FILE)
is set correctly and then run 'lmutil lmdiag' to diagnose the problem.
Unable to checkout a license. Vsim is closing.
** Error: Invalid license environment. Application closing.

When i insert to my License file part from  other license file? that i find in web - i give another answer :

# Intel Corporation Software and/or Intellectual Property License File
# Issued 14 February 2023
# Upgrade to these products will no longer be available after the Maintenance Expiration
# date unless licenses are renewed.
# Fixed Node License
# Primary Machine Name-USB
# Primary Machine ID-NIC ID e0d55e4f4ecb
# Companion ID-NIC ID e0d55e4f4ecb
# Companion ID 2-NIC ID b89a2ab875a4
# Product License Summary:
# Questasim*-Intel FPGA Starter Edition, 3 Seat(s)
# - Maintenance Expiration of 2024.02
# - License Expires 14-Feb-2024
################################################################################
# FEATURE START
# This is license file for Questasim*-Intel FPGA Starter Edition
# Number of seat licenses is 3
# License Expires 14-Feb-2024
INCREMENT intelqsimstarter mgcld 2023.01 6-jan-2023 uncounted \
5F3470861A2F6C12217D \
VENDOR_STRING=0E16EF4D HOSTID=e0d55e4f4ecb ISSUER=Intel SN=178444366 \
SIGN2="147E C53B A746 FEBE D06D 8D56 29D9 46C7 AEB5 140A 0C61 5AFC \
1FBC DF35 D749 1E7F 790F B086 4D2E 6056 ECC8 16FD 9597 D559 935A 91FC \
0D8F 4A1E A758 C944"
# FEATURE END
################################################################################
# End of Intel Corporation Software and/or Intellectual Property License File. Issued 02/14/2023

----------------------------------------------

vladimir@WORK:~/PLD/intelFPGA_lite/21.1/questa_fse/linux_x86_64$ lmutil lmdiag
lmutil - Copyright (c) 1989-2019 Flexera. All Rights Reserved.
FlexNet diagnostics on Tue 2/14/2023 18:15

-----------------------------------------------------
License file: /home/vladimir/PLD/intelFPGA_lite/21.1/LR-111017_License.dat
-----------------------------------------------------
"intelqsimstarter" v2023.01, vendor: mgcld, expiry: 6-jan-2023
vendor_string: 0E16EF4D
uncounted nodelocked license, locked to ethernet address "e0d55e4f4ecb" starts: 6-jan-2022, expires: 6-jan-2023

This license cannot be checked out because:
Invalid host.
The hostid of this system does not match the hostid
specified in the license file.
Feature: intelqsimstarter
Hostid: e0d55e4f4ecb
License path: /home/vladimir/PLD/intelFPGA_lite/21.1/LR-111017_License.dat:
FlexNet Licensing error:-9,57
-----------------------------------------------------

And vsim started, but close with error:

vladimir@WORK:~/PLD/intelFPGA_lite/21.1/questa_fse/linux_x86_64$ vsim
Reading pref.tcl
Unable to checkout a viewer license necessary for use of the Questa Intel Starter FPGA Edition graphical user interface. Vsim is closing.
vladimir@WORK:~/PLD/intelFPGA_lite/21.1/questa_fse/linux_x86_64$

I agree with others - intel send empty license file.

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stm
Beginner
1,518 Views

Same problem: Requested a license for Questa and license file consists entirely of comments (I replaced the actual machine id with dots):

# Intel Corporation Software and/or Intellectual Property License File
# Issued 12 February 2023
# Upgrade to these products will no longer be available after the Maintenance Expiration  
# date unless licenses are renewed.  
# Fixed Node License
# Primary Machine Name-copernicium
# Primary Machine ID-NIC ID ............
# Companion ID-N/A
# Companion ID 2-N/A
# Product License Summary:
# Questasim*-Intel FPGA Starter Edition, 1 Seat(s)
# - Maintenance Expiration of 2024.02
# - License Expires 12-Feb-2024
################################################################################ 
# FEATURE START 
# This is license file for Questasim*-Intel FPGA Starter Edition 
# Number of seat licenses is 1 
# License Expires 12-Feb-2024 
# FEATURE END 
################################################################################
# End of Intel Corporation Software and/or Intellectual Property License File. Issued 02/12/2023

 (  

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rols
Novice
1,509 Views

AR_Intel has replied in many of the other threads (but oddly not this one) that the license server is fixed. I had to negotiate the new login process via Intel Azure to get to the self-service center however I did that and re-generated the license (there's a button somewhere) and the new license file I received DOES have proper feature information in it. 

 

I haven't yet had a chance to go test it on my server box but it certainly looks very promising. So anyone following along on this thread, please go back to the self-service center and regenerate your license file and see if it fixes it. 

se_ima
Beginner
1,501 Views

Thank you for information.
I got a new valid license.

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NikStr
Beginner
322 Views

I unfortunately did not get a valid license, it's still commented out.

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