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1137 Discussions

I cannot enter the "Intel® FPGA Self Service Licensing Center".

Ken18
Novice
7,072 Views

I signed in My Intel and accessed "Intel® FPGA Self Service Licensing Center".
There was the following description, but I have not received the email yet.
After that, I cannot enter the "Intel® FPGA Self Service Licensing Center".

-----------------
Registration for Intel® FPGA Self Service Licensing Center (SSLC) Access is Confirmed.
Finish
Thank you for registering to access Intel® FPGA Self Service License Center
We are setting up your account. You will receive a confirmation email shortly.
If you did not receive the confirmation email,
check your spam or junk mail folder or contact customer support
-----------------

Intel® Partner Alliance

Account Required
Need help with accessing Intel® Partner Alliance?

Ensure that you are using the email address associated with your Intel® Partner Alliance account.
Complete registration for Intel® Partner Alliance account access.
Contact your company’s partner admin to ensure you have the proper entitlements to view this content.
Still need help accessing Intel Partner Alliance? Chat with Intel.

32 Replies
AR_A_Intel
Employee
6,105 Views

Hello

 

Welcome to Intel forum. Could you help clear your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and sign back to SSLC (https://licensing.intel.com/eval-free-licenses ) using Google chrome and see how things go.


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Ken18
Novice
6,101 Views

I cleared all the browsing history data(including cache) in my web browser(Google chrome), then shut down and restarted my PC.
After that, I tried to sign in to SSLC, but I couldn't sign in as before.

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AR_A_Intel
Employee
6,094 Views

Kindly advise the following for further checking.

Name :

Email Address :

Company/University Name :

Company/University Address :

NICID(Mac Add) :

computer name:

 

You can also reply/attach your file in private message.


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Ken18
Novice
6,026 Views

Please refer to the attached file.

0 Kudos
shianws
Beginner
3,443 Views

I cannot enter the "Intel® FPGA Self Service Licensing Center"

Name : Wen-Hsu Hsiao

Email Address :  shianws@nhu.edu.tw

Company/University Name :  NanHua

Company/University Address : No.55, Sec. 1, Nanhua Rd., Dalin Township, Chiayi County 62249, Taiwan( R.O.C. ) 

NICID(Mac Add) :  98-43-FA-96-27-23

computer name: Wen-Hsu

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AR_A_Intel
Employee
5,988 Views

Hi

 

Upon checking with customer service team, there are no request tag under chiya@jsage.co.jp.

May we know if the registration is complete, or you could help to register again in SSLC.


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Ken18
Novice
5,939 Views

No matter how many times I signed in to My Intel, the result was the same.

[1st step]:
I signed in to My Intel and accessed "Intel® FPGA Self Service Licensing Center".
There was the following description.
-------------------
Let’s Get You Registered for Intel® FPGA Self Service Licensing Center (SSLC)

Finish
Confirm the account and sign in:

TERMS AND CONDITIONS

By submitting this form you are confirming that you are an adult 18 years or older and you agree to share your personal information with Intel's web sites and communication are subject to our privacy notice and terms of use. Please indicate your agreement by reviewing the material at the links provided and clicking Next: Verify.
-------------------

[2nd step]:
I clicked "Next: Verify".
There was the following description.
-------------------
Registration for Intel® FPGA Self Service Licensing Center (SSLC) Access is Confirmed.

Finish
Thank you for registering to access Intel® FPGA Self Service License Center

We are setting up your account. You will receive a confirmation email shortly. If you did not receive the confirmation email, check your spam or junk mail folder or contact customer support
-------------------

[3rd step]:
No matter how long I wait, I don't receive the e-mail.
After that, I tried to access "Intel® FPGA Self Service Licensing Center" again.
There was the following description.
-------------------
Intel® Partner Alliance

Account Required
Need help with accessing Intel® Partner Alliance?

Ensure that you are using the email address associated with your Intel® Partner Alliance account.
Complete registration for Intel® Partner Alliance account access.
Contact your company’s partner admin to ensure you have the proper entitlements to view this content.
Still need help accessing Intel Partner Alliance? Chat with Intel.
-------------------

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AR_A_Intel
Employee
5,840 Views

Ok, thanks for explanation. can you share the Registration URL and error screenshot?


0 Kudos
Ken18
Novice
5,786 Views
Please refer to the attached file.
0 Kudos
AR_A_Intel
Employee
5,702 Views

Hi

 

Thanks for update. We can’t find your record in system. Could you help to register again this time in URL https://www.intel.com/content/www/us/en/secure/support/programmable/forms/fpga-sslc-registration.html

If still error, provide back with the error message screenshot 


0 Kudos
Ken18
Novice
5,673 Views

It was the same this time.
Please refer to the attached files.

0 Kudos
AR_A_Intel
Employee
5,568 Views

Done checking with our IT team. They will be sending you a confirmation email shortly. Report back If you did not receive the confirmation email. Thanks 


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Ken18
Novice
5,511 Views

The image when accessing the URL of the received email is SSLC_20.png.
When I sign in here, I can't sign in and the image of SSLC_21.png is displayed.

0 Kudos
AR_A_Intel
Employee
5,456 Views

Thanks for update. Give me some time to check with our IT time...


0 Kudos
AR_A_Intel
Employee
5,441 Views

Hi

 

Our IT team has Re-trigger the verification email. But please note that every verification email has it's own expiry. so, it should be verified before it gets expired. TQ


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Ken18
Novice
5,430 Views

When I access the email URL I received, the SSLC_30.png image is displayed,
and after a few seconds it automatically switches to the SSLC_31.png image and I can't go any further.
Is google chrome's privacy and security settings affecting anything?

0 Kudos
AR_A_Intel
Employee
5,394 Views

Hi

Thanks for update. Could you sign-in again to SSLC (https://licensing.intel.com/) using Google chrome and see how things go.


0 Kudos
Ken18
Novice
5,376 Views

Finally I was able to enter SSLC.
Thank you for your support.

The following is the process of operation.

1.Access the instructed URL (https://licensing.intel.com/). → SSLC_40.png
2.Sign in. → SSLC_41.png
3.Click the "Next: Verify" button. → SSLC_42.png
4.Received an email a few minutes later (garbled characters and unknown content). → SSLC_43.png
5.Click "Intel FPGA Self Service Licensing Center" from "My Tools". → SSLC_44.png
6.Click "Complete registration". → SSLC_45.png
7.Click "Intel FPGA Self Service Licensing Center" from "My Tools" again. → SSLC_46.png

0 Kudos
MaximilianSg
Beginner
5,364 Views

Hello Ken18,

I tried your solution, but it is not working for me. I don't receive an email, and therefore cannot go further in the process.

Greets Maximilian

0 Kudos
Ken18
Novice
5,359 Views

Hello MaximilianSg,

 

Perhaps I think Intel side will have to change some settings regarding your ID.

 

Best Regards,

Ken18

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