- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello
Welcome to Intel forum. May we know, have you re-generated your license.dat file? If not, could you help to re-generate your license file first. Generate your license in Self-Service licensing Center. Only the license administrator can re-generate the license file.
Guidance: https://fpgasupport.intel.com/AlteraLicensing/license/index.html --> Licensing Center Home --> Computer and License Files --> Select a computer to generate a new license file.
Link to demo: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensing/onl-licensing.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi
For further checking kindly advise the following.
Name :
Email Address :
Company Name :
Company Address :
Quartus version use :
NICID(Mac Add) :
QUARTUS order number :
You can also reply/attach your file in private message.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi AabdRahman_A_Intel
Name: Thomas Schipper
Company: Technical Evolution
Adress:
Waldweg 101
22393 Hamburg
Germany
Used Version: Quartus 17.0
Old ID-NIC ID F07959615830
New ID-NIC ID 244BFE78AEE5
Quartus Order Number?? What do you mean?
Tom
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi
Thank you for your update. Please give me some time to further check with customer service team members. I will get back to you as soon as possible.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Sir
Upon checking, there are 1 license tag to old NICID and no license recorded at new NICID
F07959615830 - 1 SW-QUARTUS-SE-FX
244BFE78AEE5 - No record
May we know is this the license you looking for? If not could you provide detail?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
yes that is what i am looking for, but it is not listet in selfservice license center.
I have to "rehost" it to the new PC, with the "new" NIC 244BFE78AEE5.
Attached what i see:
There is only the other license for the other PC for the older Quartus 8.1
Tom
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi
Customer service team help rehost the license to 244BFE78AEE5.
Kindly advise info@technical-evolution.de to follow below steps to regenerate a license file.
Guidance: using Google Chrome, login to Self Service Licensing Center at https://fpgasupport.intel.com/Licensing/license/index.html --> select Computer and License Files --> Select a computer --> Click on Get License.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oh lord...
Within the last attachment you can see, that there is no tag for the lost license!!
I simply want it back!
My customer is not amused about so much killed time with nothing hapening.
Tom
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello
The license is not lost, it was tag to info@technical-evolution.de as admin. Kindly get info@technical-evolution.de to regenerate a new license in Self-Service Licensing center.
Link to demo: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensing/onl-licensing.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey,
it seems as if we are one step forward.
But unfortunetly under this username intel says that there is no info.
Even while trying to get a new pasword i get the info: Info not found...
Attached smal screenshot.
Tom
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello
Thanks for your update. Sorry, we don't have access to help customer on access/password issue.
If customer having password reset issue, kindly contact access and entitlement team at the following.
• External user not able to login to intel.com (My Intel):
o Contact Customer Support https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html
• External user able to login to intel.com (My Intel), but not able to see/access certain links/portals via My Intel:
o Profile and Registration Support page https://www.intel.com/content/www/us/en/secure/my-intel/account-and-program-support.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We do not receive any response from you to the previous reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sorry, but i am sick...
I will try your posted adresses tomorrow or so..
regards
Tom
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page