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Quartus 20.1 software licensing issue

IDeyn
New Contributor III
599 Views

Hi all!

 

I have an issue with Quartus 20.1 software licensing.

 

License_issue_20.1.png

 

The same project in Quartus 18.0 compiles successfully.

 

I checked from the Self Service Licensing Center that license file contains no expired IP cores and tools.

 

--

Best regards,

Ivan

0 Kudos
1 Solution
IDeyn
New Contributor III
516 Views

Hello everyone!

 

In the end, everything worked out, and the problem was resolved.

It is not known for certain whether one or all of them helped.

 

report .asm.rpt was not generated at all and there was nothing in the error.log.

I did the following:
1. Reinstalled the license daemon from this link https://www.intel.com/content/www/us/en/programmable/support/support-resources/download/licensing/da...
2. Recreated the license file again (it had a lot of duplicates). I left the most recent files in it.
3. Configured the server again using this video https://www.youtube.com/watch?v=llLaWatUbe8 and this troubleshooter helps https://www.intel.com/content/www/us/en/programmable/support/support-resources/knowledge-base/ts-ind...
4. I also configured the firewall again (this turned out to be critical on one of the machines)

Together, these actions helped me to solve the problem. I hope that these actions will help someone else.
 
PS: Thank you for your responsiveness, AR_A_Intel.

 

 

 

--

Best regards,

Ivan

View solution in original post

6 Replies
AR_A_Intel
Employee
583 Views

Hello

 

Welcome to INTEL forum. Maybe the issue caused by corrupt or incomplete license file. Could you help to clear out your web browsers cache/temporary internet files and regenerate back new license using Google chrome.

Regenerate license: Log on to the Intel Self Service Licensing Center. Navigation:

https://fpgasupport.intel.com/Licensing/license/index.html

--> Self Service Licensing Center --> Licensing Center Home --> Computer and License Files --> Select a computer to generate a new license file.


IDeyn
New Contributor III
557 Views

Hi AR_A_Intel!

 

Thank you for your answer.

 

Well, the error occurs at the assembler stage. It is worth noting that if I delete all licenses in the license.dat file and leave only server initialization, the error will be similar. 

 

And also, that license file works well with Quartus 18.0, as I said.

 

--

Best regards,

Ivan

AR_A_Intel
Employee
537 Views

To narrow down the issue. Can you provide information on your?

1) Debug/error.log file

2) License.dat file

3) Error message screenshot

4) Screenshot of Quartus >> tools >> license setup

5) assembler report .asm.rpt file

•           The assembler report is located in <Project directory>/Output_files/<project_name>.asm.rpt.

 

And for privacy, you can reply/attach your file in private message.


IDeyn
New Contributor III
517 Views

Hello everyone!

 

In the end, everything worked out, and the problem was resolved.

It is not known for certain whether one or all of them helped.

 

report .asm.rpt was not generated at all and there was nothing in the error.log.

I did the following:
1. Reinstalled the license daemon from this link https://www.intel.com/content/www/us/en/programmable/support/support-resources/download/licensing/da...
2. Recreated the license file again (it had a lot of duplicates). I left the most recent files in it.
3. Configured the server again using this video https://www.youtube.com/watch?v=llLaWatUbe8 and this troubleshooter helps https://www.intel.com/content/www/us/en/programmable/support/support-resources/knowledge-base/ts-ind...
4. I also configured the firewall again (this turned out to be critical on one of the machines)

Together, these actions helped me to solve the problem. I hope that these actions will help someone else.
 
PS: Thank you for your responsiveness, AR_A_Intel.

 

 

 

--

Best regards,

Ivan

AR_A_Intel
Employee
497 Views

Sounds good, thanks for sharing and hope everything is working well at your side. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


IDeyn
New Contributor III
491 Views

AR_A_Intel, thank you very much!

Reply