There are no product licenses assigned to this computer

[Haneen]

hi,

I am a college student , I use the FPGA ALTERA "cyclone II EP2C35F672C6N" and Quartus II 13.0sp1 Prime Standard Edition for only academic/education purposes. But I do not have the license file of the Intel Quartus II 13.0sp1.

After trying to get license from here: https://fpgasupport.intel.com/Licensing/license/index.html

I get this error "There are no product licenses assigned to this computer".
and your system send me an email with a message:
"There is an issue in generating the license for this provided NIC/Host ID: 74E543C12D1D
Please check your NIC/Host ID and try again. If you still encounter problems, please contact our customer support."

So,  I hope you can  help me to get the license file. Thank you

[Nurina]

Hi,

You may have entered the wrong number for your NIC ID. Refer to Step 6 of this Software and Licensing Quick Start Guide here for the appropriate steps: https://www.intel.com/content/www/us/en/programmable/documentation/esc1425943996095.html#mwh1410890918659

Let me know if this helps,

Nurina

[Nurina]

Hi,

We did not receive any response from you to the previous answer that I have provided, thus I will put this case to close pending. Please post a response in the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you with your follow-up questions.

Regards,
Nurina

PS: If there's any helpful answer given by the community or Intel Support, feel free to give Kudos.