Intel® FPGA Software Installation & Licensing
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US Navy can't login to MS Azure.

sphillips
Beginner
1,683 Views

US Navy can't login to MS Azure.  I recently purchased a license under my e-mail address and can't login to setup and retrieve my license.  I understand that my network has blocked tenant access and that's the reason.  I don't think they're going to change this anytime soon, if ever.  However, I still would like to access my license since we have a lot of Altera products.  Is there an alternate method to access my license?  Can I register a different e-mail and have the license transferred?  This is a newly purchased license.

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paveetirrasrie_Intel
1,528 Views

Hello Philip,


Good day to you.

Unfortunately no, you may need to contact Licensing Centre Support to transfer the license from old to new account.

Please use this link: https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html


Regards,

Pavee


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paveetirrasrie_Intel
1,349 Views

Hello,


Good day to you.

Hope the link helps with submitting request to Altera Licensing team.

We didn't hear from you since last update. If you have a new question, feel free to open a new thread to get the support from Altera experts. 

Otherwise, the community users will continue to help you on this thread. 


Thank you.



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