Intel® FPGA Software Installation & Licensing
Installation and Licensing that’s includes Intel Quartus® Prime software, ModelSim* - Intel FPGA Edition software, Nios® II Embedded Design Suite on Windows or Linux operating systems.
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created new license in self service but have not received

jack_straw
Beginner
466 Views

Via the self service licensing center, I modified a MAC address associated with a license and then generated a new license following instructions issued from intel.  the license creation indicated success at the time and the new license file should be emailed but I haven't seen the new license (nor have i seen it flagged by exchange).

 

any thoughts as to why i've not received it.

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3 Replies
jack_straw
Beginner
443 Views

just checking back for a reply

 

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AR_A_Intel
Employee
429 Views

Hi

Welcome to Intel forum. Could you provide details for checking?

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

 

For privacy, reply/attach file in private message.


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AR_A_Intel
Employee
412 Views

We do not receive any response from you to the previous reply that I have provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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