created new license in self service but have not received

[jack_straw]

Via the self service licensing center, I modified a MAC address associated with a license and then generated a new license following instructions issued from intel.  the license creation indicated success at the time and the new license file should be emailed but I haven't seen the new license (nor have i seen it flagged by exchange).

any thoughts as to why i've not received it.

[jack_straw]

just checking back for a reply

[AR_A_Intel]

Hi

Welcome to Intel forum. Could you provide details for checking?

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

For privacy, reply/attach file in private message.

[AR_A_Intel]

We do not receive any response from you to the previous reply that I have provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you