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rehosting licence

MZure
Beginner
387 Views

Hello,

we changed physical server.

I changed Computer Name and Primary Computer ID (NIC) in Self Service Licensing Center. I cant get renewals license.

I am attaching a print screen.

What I doing bad?

Thank you

0 Kudos
6 Replies
AR_A_Intel
Employee
382 Views

Hi Sir

 

Welcome to INTEL forum. Software and IP licenses can be transferred to a different PC/server by going to the Create New License section on the Self-Service Licensing Center by license admin only and this is call rehosting license. Could you help to rehost again you license and see how things go. Rehosting step,

 

https://fpgasupport.intel.com/Licensing/license/index.html  (Licensing Center Home) 

Step 1: Click the Self Service Licensing Center link

Step 2: Select Computers and License Files tab

Step 3: Select the Host ID to change by clicking the pencil icon in the Update Computer

column.

Step 4: Change the Host ID or any field value displayed on the screen. However, a change of

Host ID will only be considered as re-host.

Step 5: Click Submit button

 

Guidance: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensin...  --> Rehosting Your License Demo

 

Hope this help


MZure
Beginner
364 Views

Hello,

this is the procedure I did and described above. However, this does not solve the actual update of the license file, which I cannot generate.
Licensing Center Home --> tab: Computers and License Files --> I select hostname with updated hostname and NIC --> button: Get License --> Message: There are no product licenses assigned to this computer

How do I get a new license file, please?

Our department can't work

AR_A_Intel
Employee
354 Views

For further checking kindly advise the following.

 

Name :

Email Address :

Company Name :

Company Address :

License .dat file :

OLD and NEW NICID(Mac Add) :

 

You can also reply/attach your file in private message.


MZure
Beginner
334 Views

Hello,

I replied in a private message last week.

You can see print screen email header below

MZure to
‎07-09-2020 06:26 AM
Re:rehosting licence
 
What is the progress please?
Thank you
 
Martin
 
AR_A_Intel
Employee
289 Views

Hi Sir


We reply you a private message


AR_A_Intel
Employee
252 Views

We have not heard from you and I hope that my last note in privet message clears up this matter. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


Reply