Quartus Prime Pro 19 complains about no license, but it is licensed. So, how can I confirm which versions are supported by my license ?

[CGiac2]

Dear Sir/Madam,

I would like to learn OpenCL, to do that I have installed Quartus Prime Pro 19.0.4 on my university lab, but it complains about no license.

On the license server which Quartus is connected on, it has described the follow set of features:

FEATURE C4D5_512A alterad 2023.03 13-mar-2023 32 5A048B

FEATURE maxplus2 alterad 2023.03 13-mar-2023 32 0D3B79C

FEATURE maxplus2verilog alterad 2023.03 13-mar-2023 32

FEATURE maxplus2vhdl alterad 2023.03 13-mar-2023 32 A35

FEATURE maxplus2 alterad 2023.03 13-mar-2023 32 0D3B79C

FEATURE quartus alterad 2023.03 13-mar-2023 32 8C3D8278

INCREMENT ip_base alterad 2023.03 13-mar-2023 32 696C4A

The picture bellow shows my Quartus licensed :

But when creating a project it complains about no license.

How can it be licensed and not licensed at same time ?

I am looking foward to receive your help soon .

Yours sincerely,

Cesar Penteado

[MEIYAN_L_Intel]

Hi,

Could you provide the license file via email for further investigate?

Also, may I know the information as below:

1. OS version
2. Quartus Prime edition and version (based on my understanding, there is no Quartus Prime Pro in v19.0.4 according to https://www.intel.com/content/www/us/en/programmable/downloads/download-center.html)

Lastly, do you have setup the license file with steps according https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/manual/install-license-quic... in chapter 1.6.1?

Thanks

[MEIYAN_L_Intel]

Hi,

May I know any update?

Thanks