CVF, IVF and Forum Support

[gregscvf]

Steve Lionel,

In a related post, you wrote as follows:

On a related note: Many of you are aware that I've been handling the bulk of CVF support requests for the past couple of years. As of today, HP engineers will take over responding to CVF support requests sent to the CVF support address CVF users are still welcome in this forum, of course.

What does this actually mean? Are we to be left without your valuable support. Will this have any effect on your support in this forum. I want to state for the record that your support has been totally invaluable. The forum is one of the most professional, and clearly effective one that I know. Your responses and advice are always right on the mark. I can't imagine any more competent support, and hopefully it will continue for years to come.

Greg, Staff Scientist

[Steven_L_Intel1]

Here's what it means:

1. I no longer respond to new support inquiries sent to vf-support@compaq.com. HP has indicated they are assigning engineers to respond to support inquiries. If there's an open support request that I was handling, I will continue to work it until it is closed.
2. I will probably be less quick to offer CVF-specific help in this forum, though if it's something I know off the top of my head, I'll probably respond.

I am part of the Intel Fortran support team, and while I am not "on the front lines" for that, I provide backup support for the first-level support engineers (who are very good, by the way.)

Basically - for the past year and a half, I've been straddling the fence - doing the bulk of CVF support and helping to support Intel Fortran. Now I'm solidly on the Intel side of the fence, since HP has indicated to us that they wish to assume responsibility for CVF support. This seemed like a good time to make the transition.

As for this forum - you'll see a lot from me here, but it will be from the perspective of Intel Fortran support, and not CVF support.