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Cannot access registration center

davidspurr
Beginner
1,307 Views
Trying to update IVF but keep getting the following message when I click on the link in the 6 Sept email advising that the new update is available:

"The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
"

Get the same message even for just https://registrationcenter.intel.com/


Is there a problem with the site, or is it something at my end?


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davidspurr
Beginner
1,307 Views
Ah - about 10min ago I got this message:

"Error
We have experienced a critical system error.

A notice has been automatically generated to alert our staff. We will address this condition as soon as possible. Please try again later, after we have had some time to make repairs.

We apologize for the inconvenience and appreciate your patience while we resolve this issue.
For Licensing and Registration help, Click Here.
"


Then about 5 mins later, the site started working again, and can now DL the update.

Thanks for fixing.




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rase
New Contributor I
1,307 Views
It happens from time to time that the website is not accessible or the login is not working, especially at weekends and when new updates just came out. Just try again later, or at the next day. The problem usually fixes himself.
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davidspurr
Beginner
1,307 Views
Thanks for the reply. It did come back on about 2 hours after I first posted on the issue. Have now downloaded the file & it installed fine.

For several hours I just got Firefox error messages so I was uncertain if the problem was at my end or not.

Just before it came back on I got an auto generated message from the DL site, so I then knew where the problem lay.
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Steven_L_Intel1
Employee
1,307 Views
A suggestion for the future - if you have questions about the Intel Registration Center, look first at and, if needed, post in, the forum section Intel Software Development Products Download, Registration & Licensing
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