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Flashback during installation

kong__linghao
Beginner
111 Views

I have installed Microsoft Visual Studio Community 2017 and downloaded file parallel_studio_xe_2018_update3_cluster_edition_online_setup. Flashback occurs when installing the latter. After selecting the installation location and project, agree to the relevant agreement, Flash occurs when clicking "next". How should I solve this problem? Thanks

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3 Replies
Steve_Lionel
Black Belt Retired Employee
111 Views

I assume you mean what I have seen referred to as "rollback". FIrst make sure you followed the steps in https://software.intel.com/en-us/articles/intel-c-fortran-compilers-for-windows-integration-into-microsoft-visual-studio-2017

kong__linghao
Beginner
111 Views

I have read and checked. But it can't be installed successfully. Is there a requirement for installation directory?It didn't even give me the chance to enter the sequence code…

Steve_Lionel
Black Belt Retired Employee
111 Views

I assume that at the end there was a message with a path to an installation log. Please submit a support request at https://supporttickets.intel.com/?lang=en-US and attach that log. Intel Support will then be able to help you. I'm afraid there is little we can do for you here.

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