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How do I renew my license?

bellclarke
Beginner
562 Views
I tried to upgrade my IVF 9.0 to the latest version and got this message in red: "The support period for your license has expired and you are not eligible to download this product update. Please purchase a renewal to extend support for your license." How do I "purchase a renewal"?
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DavidWhite
Valued Contributor II
562 Views
I tried to upgrade my IVF 9.0 to the latest version and got this message in red: "The support period for your license has expired and you are not eligible to download this product update. Please purchase a renewal to extend support for your license." How do I "purchase a renewal"?
v9.0 is very old, and it is unlikely that it is cost effective for you to buy an upgrade, as you need to pay for the support since your support license expired, and if this is more than 2 years ago, it is cheaper to buy a new license.

I suggest that you contact your local Intel reseller. i think you can search for these on the Intel site.

Regards,

David
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Wendy_Doerner__Intel
Valued Contributor I
562 Views

Here is the link to buy (or renew) and find a reseller.

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Wendy

Attaching or including files in a post

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Lina_L_Intel
Employee
562 Views

Hello,
Just added more possible helpful information:
I find your latest license support expired on May 2008. Since one renewal license can exntend another year of support from when the license expired on, you would need to purchase two renewals to extend your license to get your license to access the newest version.
Thank you.

Lina
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Steven_L_Intel1
Employee
562 Views
However, as David says, it may be mroe cost-effective to buy a new license after two years.
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