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Intel(R) Parallel Studio XE 2017 Update 4 Cluster Edition for Windows* Intel® Software Setup Assistant ended prematurely...

j0e
New Contributor I
590 Views

Hi All,

The installation of Update 4 to PSXE 2017 failed with the message:

Intel(R) Parallel Studio XE 2017 Update 4 Cluster Edition for Windows* Intel® Software Setup Assistant ended prematurely because of an error(s).
  Windows Installer failed to configure product:
Error message: An error occured during the installation of assembly component 844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E. HRESULT: 0x80073715.  
Error code: 1603
File name: amplxe_msvcrt_x64.msi

In the log file for amplxe_msvcrt_x64.msi I see:

MSI (s) (BC:CC) [15:28:14:795]: Assembly Error:The identities of the manifests are identical but their contents are different.
MSI (s) (BC:CC) [15:28:14:795]: Note: 1: 1935 2: {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E} 3: 0x80073715 4: IAssemblyCacheItem 5: Commit 6: Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64" 
MSI (s) (BC:CC) [15:28:14:795]: Assembly Error (sxs): Please look into Component Based Servicing Log located at %windir%\logs\cbs\cbs.log to get more diagnostic information.
MSI (s) (BC:CC) [15:28:14:795]: Product: Microsoft* Visual C++ x64 Runtime Libraries -- Error 1935. An error occured during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80073715. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"

In the cbs.log i see errors:

2017-05-12 15:27:25, Error                 CSI    00000024@2017/5/12:19:27:25.575 (F) onecore\base\wcp\componentstore\csd_transact.cpp(1394): Error STATUS_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT originated in function CCSDirectTransaction::StageComponent expression: (null)
2017-05-12 15:27:26, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2017-05-12 15:27:26, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2017-05-12 15:28:14, Error                 CSI    00000025 (F) STATUS_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT #5052# from CCSDirectTransaction::OperateEnding at index 0 of 5 operations, disposition 2[gle=0xd015001c]
2017-05-12 15:28:14, Error                 CSI    00000026 (F) HRESULT_FROM_WIN32(ERROR_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT) #4644# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80073715]

But, that's about as far as I go.  Install is under Win 10 pro with VS Community 2015 Any ideas?  

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Kevin_D_Intel
Employee
590 Views

We apologize for installation failure. I do not have any information/ideas about the cause at this time. Thank you for the details you gathered. I will report the error and provide those to our Installation team.  I also anticipate they will want to inspect the PSXE specific installation logs from your system. Can you please look in your TEMP directory (in a file explorer window type %TEMP% in the address bar) for a folder with a name starting with pset_ and ending with your username. Inside there will be folders from recent install attempts - zip up the latest one corresponding to this PSXE 2017 Update 4 installation and send it to us. For privacy you can attach that to a private reply (use the Send Author a Message link) to me if you wish. Thank you.

(Internal tracking id: INST-4132)

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j0e
New Contributor I
590 Views

Thanks Kevin!

Since the rollback of update 4 install destroyed the existing installation, I uninstalled PSXE 2017 update 2 along with VS Community 2015.  I then upgraded to VS Community 2017 (including the needed "Desktop development with C++" component) and then installed Update 4 of PSXE 2017. This all went fine and it appears that VS Community 2017 is working as expected (although, I have yet to really test it).

Since the workstation I attempted the original update on has been around for a while with untold installs and uninstalls, I suspect that the problem lies in corruption problems on that machine, and unlikely a real problem with Update 4.  Consequently, I'm not planning on sending you the logs unless you really want them, but thank you for your help!!

-joe

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Kevin_D_Intel
Employee
590 Views

Ok, thank you. I'm sorry to hear about the added work but am relieved to hear you have (or believe to) a working configuration. Let us know if you do have any other issues.

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