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no answers from Intel premier support

LRaim
New Contributor I
‎10-02-2018 02:09 AM
719 Views
To Intel people.
I opened a case (03656356)  about a problem with the IVF 2017 compiler, on Premier Support on Sept 21,
 but up to now I have not received any answer. 
Yesterday I made an update to the case but I have not received the usual feedback by e-mail.
It is like the case in now no visible to Intel.
Best regards 
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Devorah_H_Intel
Moderator
‎10-03-2018 07:47 AM
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Luigi,

We apologize for the delay in responding to your case. This is not acceptable and will not happen again. Your case is being handled by a different support engineer. 

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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.