Can't view frame for UE5 game

[galaxyblast]

I'm trying to use this tool to find bottlenecks and areas for optimization for my UE5 game. I can capture frames with no issues, but I can't open them. I can open frames for other games I have on my system, but it just won't work for my game. I've also installed the GPAPlugin for UE and gotten that to work properly. But I run into the same issue. I can open the streams I capture, but not any individual frame. I can also open traces just fine as well.

Here is the crash report I get when I try to open a frame:

GpaPlayerServer.exe became unresponsive after 100% progress. To get help, contact Intel® Graphics Performance Analyzers Customer Support.

File/Folder Name: TFTDD-Win64-Shipping_2024_12_20__14_43_36.gpa_frame

Path to Crash Dump: {DOCUMENTS_PATH}\GPA\Dumps\GpaPlayerServer.exe_6366703d-6511-43e9-b244-a4b6abcf10d0.dmp

Address: 00007FFDB8A707B4 Invalid access to memory location.

Call Stack:
00 StreamPlayer.dll CreatePlayerStream
01 d3d12-pso-filtering-layer-x64.dll gpaGetLayerHelpText
02 context-control-x64.dll gpaGetLayerHelpText
03 StreamPlayer.dll CreatePlayerStream
04 StreamPlayer.dll CreatePlayerStream
05 StreamPlayer.dll CreatePlayerStream
06 StreamPlayer.dll CreatePlayerStream
07 StreamPlayer.dll CreatePlayerStream
08 StreamPlayer.dll CreatePlayerStream
09 StreamPlayer.dll CreatePlayerStream
10 StreamPlayer.dll CreatePlayerStream
11 StreamPlayer.dll CreatePlayerStream
12 StreamPlayer.dll CreatePlayerStream
13 StreamPlayer.dll CreatePlayerStream
14 StreamPlayer.dll CreatePlayerStream
15 StreamPlayer.dll CreatePlayerStream
16 StreamPlayer.dll <unresolved>
17 GpaPlayerServer.exe <unresolved>
18 GpaPlayerServer.exe <unresolved>
19 GpaPlayerServer.exe StaticSingletonFactory
20 KERNEL32.DLL BaseThreadInitThunk
21 ntdll.dll RtlUserThreadStart

I cannot find anything about this particular issue anywhere on the internet. Any help would be appreciated.

Things I've tried:

• Updating my drivers
• Capturing from the packaged game on version 5.4 and 5.5
• Capturing from the editor
• Capturing from the Plugin