Graphic Monitor crashes when loading captured frame

Cihan_S_ · ‎11-17-2014

When analyzing a frame captured via intel GPA , it always seems to crash I cant figure out why.

Intel® INDE Graphics Frame Analyzer
Copyright: © 2007-2014 Intel Corporation. All rights reserved.
Version: 14.3.231370
Host IP: 127.0.0.1

Information of the System on which the Frame was Captured
File Capture Date: 2014/11/18
Windows 7 build 7601, 64-bit DEP enabled
Num Processors: 8
Memory: 16332MB
System BIOS: American Megatrends Inc. P1.50 (06/24/2014)
Video BIOS: 3GTX780 VB Ver 80.80.21.00.AS07 (12/17/13)
Driver 0:
Device: NVIDIA GeForce GTX 780
Provider: NVIDIA
Date: 11-3-2014
Version: 9.18.13.4465
VendorId: 10de
ProductId: 1004
Stepping: a1
No support for GPA Instrumentation
Install directory: E:\Intel\INDE\GPA\2014 R3\
Version: 14.3.231370
Current user is in Administrators group: YES

Playback System Information
Windows 7 build 7601, 64-bit DEP enabled
Num Processors: 8
Memory: 16332MB
System BIOS: American Megatrends Inc. P1.50 (06/24/2014)
Video BIOS: 3GTX780 VB Ver 80.80.21.00.AS07 (12/17/13)
Driver 0:
Device: NVIDIA GeForce GTX 780
Provider: NVIDIA
Date: 11-3-2014
Version: 9.18.13.4465
VendorId: 10de
ProductId: 1004
Stepping: a1
No support for GPA Instrumentation
Install directory: E:\Intel\INDE\GPA\2014 R3\
Version: 14.3.231370
Current user is in Administrators group: YES

Hope you guys can assist me with this,

Thanks

Neal_Pierman · ‎11-18-2014

Hi,

I took a quick look at the error report, and see that it had problems with your textures. Do you know what texture format(s) you are using, as it may be a format that is not supported by the toolset.

Regards,

Neal

Cihan_S_ · ‎11-18-2014

The game engine utilizes the following formats

BC1

BC3

BC5

and lastly DXGI_FORMAT_BC7_UNORM

Neal_Pierman · ‎12-04-2014

Hello,

After checking, it appears that all of these formats are supported. It would be helpful if we could at least get the frame capture file to see if we can duplicate the problem on our systems. If you are uncomfortable including the file on the forum, please send me the file via a private message.

Regards,

Neal

ps-> we may also need the original program that generated the bad file as well, but let's just start with the frame capture file first

Neal_Pierman · ‎12-17-2014

Hello,

One more question -- does this problem only occur on the NVIDIA GeForce GTX 780? In other words, have you tried this on other systems to see if it's an issue with this specific graphics hardware?

thanks!

Neal