Intel® Graphics Performance Analyzers (Intel® GPA)
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Graphics monitor server crashed

Oliverwang
Beginner
544 Views

Keep receiving this message 'Graphics monitor server crashed and successfully restarted. No additional actions required', and not able to start any applications or to attach anything.

 

I tried to update my graphics card driver, or reinstall GPA as described in this link: Graphics Monitor Server never successfully starts - Intel Community

but no luck unfortunately, any help or suggestions ?

 

My system info is as follows:

Operating System:
Name: Windows 11 Version 23H2 (OS Build 22631.3593)
Locale: zh-CN
Secure Boot/Trusted Boot is enabled

CPU Information:
Name: Intel(R) Core(TM) i9-14900KF
Architecture: x64
Cores count: 32

System BIOS:
Version: American Megatrends International, LLC. 1.20
Date: 11/01/2023

GPU Information:
Name: NVIDIA GeForce RTX 4080 SUPER
Vendor id: 0x10DE
Product id: 0x2702
Stepping: 161
Driver Version: 32.0.15.5599
Driver Date: 6-1-2024

Machine:
Name: XOLIVERWAN-PCNW
Memory: 130915 MB
Screen: 3840x2160, 32 bit

Graphics Performance Analyzers:
Version: 24.1.1709726239
Commit hash: 59f257a3
Installation folder: C:\Program Files\IntelSWTools\GPA\

 

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3 Replies
sentientSpark_Intel
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Hi Oliverwang,

 

Thank you for your post!  I'm sorry that you have run into problems opening Graphics Monitor. That is understandably frustrating.

We have a workaround that should fix the issue you are encountering.

1) Please open a command prompt (may need to run as administrator)

2) Enter the following command:  cd "C:\Program Files\IntelSWTools\GPA\emon\bin64" to change the working directory

3) Then, execute the following command:

        C:\Program Files\IntelSWTools\GPA\emon\bin64> sepreg.exe -u pax 

4) Restart Graphics Monitor

 

After executing this command, hardware CPU metrics will be disabled in System Analyzer and Graphics Trace Analyzer. But all other graphics profiling will be unblocked.

 

We have a fix planned in the upcoming release GPA 2024.2 for this issue.

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Oliverwang
Beginner
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Thank you for replying so fast. Unfortunately,  the 'sepreg.exe' didn't work, reporting "This application can't run on your computer" after executing the command you provided. I'll wait for the upcomping 2024.2 release then.

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sentientSpark_Intel
368 Views

You are welcome!

And I'm sorry that this workaround didn't work for you.

The new 2024.2 release just came out, and it should hopefully resolve the issue you had been experiencing.

Please let me know if you encounter any more issues when opening Graphics Monitor or attaching to applications.

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