End of life for Intel IPP 2020.1

[ManojDaniel]

We are using  Intel IPP 2020.1, need to know the End Of Life/support for this version. based on which we would plan to upgrade. Can you also specify the End Of Life/support for Intel IPP 2021.12.

[Ruqiu_C_Intel]

Intel Priority support gives customers access to older downloads. Customer can access download files of compilers upto last 3 years and other products for last 1 year through IRC. 

See How do I get an older version of an Intel® Software Development Product?

If you purchased the original product and cannot find the older version in your account, and if you still have an active Priority Support subscription, you may request access to older downloads by opening a support ticket in the Online Service Center.

For purchase, renew and upgrade, please visit  https://www.intel.com/content/www/us/en/developer/get-help/faq-purchasing-renewing-upgrading.html

[ManojDaniel]

Thanks for the reply Ruqiu,

We have the purchased the commercial Intel IPP 2020.1, we are interested in knowing for any issues reported on this version how long would we get the support?

In general how long do you support for issues reported on the product.

[Ruqiu_C_Intel]

Generally, it's 1-year or 3-year support service depending on the service that you choose when purchased oneAPI product. For example, purchase link here: - ISP Webstore

What happens if my support expires? Why renew?

Your Priority Support entitlement period (for example, one year) starts the day you purchase it. After 365 days, you cannot enter a new ticket unless you already purchased a pre-expiration renewal.

Renewing your Priority Support subscription preserves your access to previously registered versions, your ticket status history, and existing serial number.

For more information on how to renew, contact an authorized reseller.

Here is Priority Support FAQ: FAQ: Priority Support