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Message: One of your disks is at risk (Smart event)..

Iza1
Beginner
‎07-18-2025 01:21 AM
2,196 Views

Please open Intel Optane Memory and Storage Management application for details.  

 

I got this message for both HP desktop including the new one I just got. both are the same desktop.  So what does that mean and what do I need to do?

 

Thanks.

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n_scott_pearson
Super User
‎07-18-2025 08:36 AM
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This is, as the text identifies, a warning that a S.M.A.R.T. event has been detected. These events identify that the storage device has predicted its imminent failure. The purpose of these warnings is to provide you with an opportunity to transfer all important files off of this storage device before it fails completely.

Opening the application will provide you with more information about the S.M.A.R.T. event that has been detected. You can respond with the details here and we can provide further guidance.

Hope this helps,

..S

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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

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