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bzl
Beginner
208 Views

After the BIOS is started, the system fails to start (product code:BKCM8CCB4R Probability: 1/60)

This question is followed by the following link:

https://community.intel.com/t5/Intel-NUC-Elements/After-the-BIOS-is-started-the-system-fails-to-star...

 

 

The following is a reply from Intel's engineer in charge of this issue:

EMMC manufacturer modified the capacitance of NUC board (larger). Now there are some experiments on wa. At present, the AC cycles are more than 1000 without any problems. On the other hand, BIOS parameters need to be adjusted, which requires EMMC manufacturers to provide more analysis data.

 

 

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6 Replies
Esteban_D_Intel
Moderator
192 Views

Hello bzl,

Thank you for posting on the Intel® communities.  

In our previous interaction, we recommended to try updating the BIOS to the latest version. By any change, were you able to give it try? If so, did you notice any improvement?


Additionally, you mentioned that you were working with the eMMC manufacturer on this matter.

Is there any update or recommendations provided by them?

If so, please let me know.


Thank you for the update.


Esteban D.

Intel Technical Support Technician  


bzl
Beginner
181 Views

I've tried to update the BIOS version to the latest version, but it still doesn't work.

 

At present, EMMC manufacturers have not given a specific solution, and it will take some time to wait.

Esteban_D_Intel
Moderator
174 Views

Hello bzl,

Thank you for your response and the troubleshooting steps performed.


I understand that at the moment you are working with the EMMC manufacturer. Please let us know if you have an update about this matter.


I further investigate this on my side and provide an update as soon as possible.


Esteban D.

Intel Technical Support Technician


Esteban_D_Intel
Moderator
165 Views

Hello bzl,

Thank you so much for your patience.


I would like to further discuss this matter with you.

I would like to send an email to you, using the e-mail address

that is associated to your community profile to request some information that cannot be shared in this channel.


Please let me know if you would like to proceed that way.

 

Esteban D.  

Intel Technical Support Technician   


Esteban_D_Intel
Moderator
157 Views

Hello bzl,


Were you able to check the previous post?   

Please let me know if you need further assistance.   

 

 

Esteban D.  

Intel Technical Support Technician   


Esteban_D_Intel
Moderator
149 Views

Hello bzl,

We have not heard back from you. 

If you need any additional information, please submit a new question as this thread will no longer being monitored  

 

Esteban D.  

Intel Technical Support .


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