Each time I boot I'm being asked to install the following:
Realtek* High Definition Audio Driver for Windows® 10 64-bit for NUC10i7FN, NUC10i5FN, NUC10i3FN
All seems installed ok.
Also experiencing an intermittent cut out of the display - goes to black then starts up ok. No idea if connected or not. Same monitor and cable works ok on a Lenovo laptop.
Thanks Leon! Just so I'm sure, which Adapters should I be looking in in Device Manager?Is it the Display Adapter and RealTek Audio ones? Can't see others but want to be sure 😉
Hi Leon, I've installed both drivers, and I think it's fixed the cutting out to black - not seen it yet. However I still get the annoying prompt to update the audio driver, even though it's correctly installed. Even tried deleting it and reinstalling and I still got the same message.
Similar problem with the Realtek Driver was already reported in this forum. I didn't saw any real solution yet. Is your Windows updated to version 1909?
Please clear the Internet Browser cache.
Cheers Leon, I saw that one earlier but it didn't all make sense - it does now so will try to do the clean uninstall they mention.
Also,been in contact with BenQ and it looks like I need to get a fully HDMI 2.0 cable to run at 60 HZ, keeps on switching back to 59 HZ, so my cable is not supporting 4K, hence most likely cause of the issues with the screen.
Hi Leon, I uninstalled the driver updater and reinstalled it - that's fixed the annoying reminder. Had a Windows update though and it installed an earlier driver, which the system now tells me is the best one to use. Still getting the refresh rate revert back to 59 HZ when I reboot.
May start a new thread in the Display section.