High Definition Audio Device not plugged in

[eman27]

Good day guys,
Anyone experience this thing. I want to use my Bose TV speaker as desktop speaker.
My connection are:
from NUC8 via HDMI to Samsung Monitor (detected)
from NUC8 via HDMI to Bose speaker with HDMI ARC (undetected)
The sound will always come from the monitor. I tried the NUC8 using Analog to Bose speaker is working fine. Both HDMI not defective. I updated all my drivers, reinstall also, all the tricks but still I cant use my bose speaker using the HDMI directly connected from NUC8. Anyone can help. Thanks guys!

[David_G_Intel]

Hello eman27

Thank you for posting on the Intel️® communities. Please share more information with us to continue:

• Intel® System Support Utility (Intel® SSU) results 
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  
• Do you get the same problem without the ARC configuration?
• Which drivers did you try?
• What is the model of the Bose TV?
• Did this configuration work before?

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.    

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards,  

David G. 

Intel Customer Support Technician